94.795337489835 100
4.8

395 reviews since March, 2016

Academy Roofing
(678) 384-7663 ·
Acworth, GA 30101

Consumer Review Summary

395 reviews since March, 2016

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Academy Roofing. Here are the results to date:

Satisfaction Ratings
5 Star
87%
4 Star
9%
3 Star
2%
2 Star
1%
1 Star
1%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

351 out of 390 gave 5 stars

Q: Timeliness in responding to your needs:

344 out of 392 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

193 out of 203 gave 5 stars

Q: Communication and follow-up from the Salesperson:

174 out of 200 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

175 out of 200 gave 5 stars

Q: Condition of the work area after job completion:

317 out of 388 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

174 out of 197 gave 5 stars

Q: How likely would you be to use our company again?

333 out of 388 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

334 out of 387 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

168 out of 188 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

160 out of 187 gave 5 stars

Q: Overall experience with the Service Technician:

156 out of 182 gave 5 stars

Q: Please rate your overall experience with our company:

331 out of 387 gave 5 stars