4.8
181 reviews since June, 2015
Consumer Review Summary
181 reviews since June, 2015
To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Carter Heating and Air. Here are the results to date:
Survey Question Results
Q: Courtesy and professionalism of our Phone Representatives:
162 out of 177 gave 5 stars
Q: Timeliness in responding to your needs:
162 out of 177 gave 5 stars
Q: Knowledge and expertise of the Salesperson:
161 out of 177 gave 5 stars
Q: Communication and follow-up from the Salesperson:
146 out of 176 gave 5 stars
Q: Courtesy and professionalism of the Installation Team:
157 out of 179 gave 5 stars
Q: Expertise and workmanship of the installation team:
85 out of 100 gave 5 stars
Q: Condition of the work area after job completion:
157 out of 177 gave 5 stars
Q: How likely would you be to use our company again?
166 out of 180 gave 5 stars
Q: How likely are you to recommend our company to a friend, colleague or family member?
163 out of 178 gave 5 stars
Q: Please rate your overall experience with our company:
161 out of 180 gave 5 stars
FEATURED COMMENTS FROM SATISFIED CUSTOMERS