VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Cappy Heating and Air Conditioning Inc.
98.848777714611 100
5

253 reviews since November, 2012

Cappy Heating and Air Conditioning Inc.
(734) 655-1360 ·
Livonia, MI 48150

Consumer Review Summary

253 reviews since November, 2012

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Cappy Heating and Air Conditioning Inc. . Here are the results to date:

Satisfaction Ratings
5 Star
98%
4 Star
1%
3 Star
0%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Was everyone at our company helpful and courteous?

250 out of 253 said yes

Q: Were we able to respond to your needs in a timely manner?

248 out of 252 said yes

Q: Did the salesperson understand and meet your needs?

251 out of 252 said yes

Q: Did the technician understand and meet your needs?

1 out of 1 said yes

Q: Was the work performed to your satisfaction?

250 out of 252 said yes

Q: Was the work area left neat and clean?

251 out of 253 said yes

Q: Would you use our company again and recommend us to others?

249 out of 251 said yes

Q: Please rate your overall experience with our company:

223 out of 245 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Plymouth, MI on Verified Purchase
"Completely satisfied."
100% rating 100 from Canton, MI on Verified Purchase
"My friend is a perfectionist and she gave me your name so I expected the best--and I got it."
100% rating 100 from Livonia, MI on Verified Purchase
"Very satisfied with the quality, and professionalism. Thank you so much."
100% rating 100 from Canton, MI on Verified Purchase
"Very nice and professional. Excellent job and clean up. "
100% rating 100 from Belleville, MI on Verified Purchase
"Previous exceptional performance repairing an older geothermal system makes me stay with Cappy Heating and Cooling for the new HVAC."
100% rating 100 from Brighton, MI on Verified Purchase
"Excellent experience! Quick, thorough, and friendly."
100% rating 100 from Novi, MI on Verified Purchase
"The service could not have been better. Cleaned up everything perfectly and they were timely!"
100% rating 100 from Livonia, MI on Verified Purchase
"Always professional. Always insightful."
100% rating 100 from Livonia, MI on Verified Purchase
"Timely response on Christmas Day--follow up by office management and sales management that evening and the following day. Attentive and caring! The furnace was installed the next day--AMAZING!!"
100% rating 100 from Highland, MI on Verified Purchase
"Totally impressed with the installation of the new furnace, great quality. The entire interaction with personnel was outstanding from initial contact through installation."
(53 Remaining)