VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Tradewinds Heating & Air Conditioning Inc.
98.733572281959 100
5

468 reviews since June, 2018

Tradewinds Heating & Air Conditioning Inc.
(608) 709-1251 ·
Madison, WI 53704

Consumer Review Summary

468 reviews since June, 2018

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Tradewinds Heating & Air Conditioning Inc.. Here are the results to date:

Satisfaction Ratings
5 Star
96%
4 Star
3%
3 Star
1%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

440 out of 463 gave 5 stars

Q: Timeliness in responding to your needs:

443 out of 465 gave 5 stars

Q: Condition of the work area after job completion:

444 out of 461 gave 5 stars

Q: How likely would you be to use our company again?

439 out of 466 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

438 out of 467 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

461 out of 466 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

456 out of 467 gave 5 stars

Q: Overall experience with the Service Technician:

452 out of 465 gave 5 stars

Q: Please rate your overall experience with our company:

451 out of 465 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Monona, WI on Verified Purchase
"Ken knew his stuff and did a great job. I look forward to referring him to many of my clients and friends."
100% rating 100 from Sun Prairie, WI on Verified Purchase
"Alan was professional and courteous and when we determined that I needed a new furnace rather than just service, there was no sales pressure, just a clear explanation of the options your company could provide. I was charged for an estimate on a previous service call by another company and resolved never to do business with them. I prefer working with smaller local contractors, and your ratings and reviews online were impeccable. The work and the whole experience with your company proved that out. As long as I live in Sun Prairie, I know who I will call for any heating and cooling service. Once we pay off the furnace we intend to have a more efficient air conditioner installed by Tradewinds. Thank you for a clean, professional installation and reliable customer service. "
100% rating 100 from Deforest, WI on Verified Purchase
"Ken and Duke are awesome. Great service support and really care about our needs. We will never use anyone else ever again. "
100% rating 100 from Madison, WI on Verified Purchase
"Went above and beyond to help figure out the problem with our furnace. Solved problems that the installation person failed to complete when our furnace was installed. On top made sure there wasn’t anything else wrong with the system. "
100% rating 100 from Fitchburg, WI on Verified Purchase
"Jordan is fantastic."
100% rating 100 from Madison, WI on Verified Purchase
"I have only positive things to say about Tradewinds. They serviced my old furnace and air conditioner, installed my new system, and service it each year. They explain what I need and why, never sell me services I don't need, and come on time, work efficiently and leave everything cleaner than it was when they arrived."
100% rating 100 from Madison, WI on Verified Purchase
"Very helpful in time if needed. Quick response to an emergency and I appreciate that. Thank you for a good job."
100% rating 100 from Monona, WI on Verified Purchase
"Good mechanics, very timely, and friendly people!"
100% rating 100 from Waunakee, WI on Verified Purchase
"Excellent customer service, very professional, and all-around a good group of people to work with. I have used them in the past and will continue to do so in the future. I highly recommend Tradewinds for any heating or cooling needs! "
100% rating 100 from Sunprairie, WI on Verified Purchase
"Very detailed cleaning!"
(212 Remaining)