VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
LCS Heating and Cooling
98.252747252747 100
4.9

509 reviews since March, 2018

LCS Heating and Cooling
(317) 238-3961 ·
Indianapolis, IN 46236

Consumer Review Summary

509 reviews since March, 2018

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of LCS Heating and Cooling. Here are the results to date:

Satisfaction Ratings
5 Star
94%
4 Star
5%
3 Star
1%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

489 out of 504 gave 5 stars

Q: Timeliness in responding to your needs:

479 out of 504 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

474 out of 504 gave 5 stars

Q: Communication and follow-up from the Salesperson:

4 out of 6 gave 5 stars

Q: Communication and follow-up from the LCS Team:

463 out of 504 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

489 out of 505 gave 5 stars

Q: Condition of the work area after job completion:

462 out of 505 gave 5 stars

Q: How likely would you be to use our company again?

480 out of 506 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

479 out of 507 gave 5 stars

Q: Please rate your overall experience with our company:

476 out of 505 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
92% rating 100 from Indianapolis, IN on Verified Purchase
"Great experience. Very happy with our new system."
100% rating 100 from Indianapolis, IN on Verified Purchase
"LCS Heating and Cooling is a trustworthy, professional business. No matter which technician or salesperson comes to your door, these folks at this company have your best comfort and interest in mind. They let you know who will be coming to your door and include professional and personal information and a photo of the technician so you will feel confident and safe. We love LCS Heating and Cooling, and you will too. :-)"
100% rating 100 from Indianapolis, IN on Verified Purchase
"Always excellent service with LCS! Everyone is so knowledgeable, friendly, and professional. We are loyal customers :) "
100% rating 100 from Indianapolis, IN on Verified Purchase
"Outstanding job all around."
100% rating 100 from Indianapolis, IN on Verified Purchase
"I had a lot of questions more technically oriented and all were answered with patience."
100% rating 100 from Carmel, IN on Verified Purchase
"The process was smooth from the call center to providing pictures of technicians. The experience was excellent! "
100% rating 100 from Indianapolis, IN on Verified Purchase
"My only HVAC company! "
100% rating 100 from Indianapolis, IN on Verified Purchase
"We have been with LCS for over a year and have been most impressed by their professionalism and expertise. Recently, we required a new HVAC system, and from the technician who discovered the problem, to the salesperson, and installers we felt confident in making our decision."
100% rating 100 from Carmel, IN on Verified Purchase
"Found everyone very professional and pleasant to work with. Would highly recommend your team."
100% rating 100 from Fishers, IN on Verified Purchase
"Everyone we interacted with was fantastic and helped to make a potentially difficult situation as stress-free as possible. Thanks again for your help."
(207 Remaining)