VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Johnson Mechanical Inc.
97.454031117397 100
4.9

80 reviews since April, 2018

Johnson Mechanical Inc.
(419) 678-8102 ·
Coldwater, OH 45828

Consumer Review Summary

80 reviews since April, 2018

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Johnson Mechanical Inc.. Here are the results to date:

Satisfaction Ratings
5 Star
91%
4 Star
8%
3 Star
1%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

74 out of 77 gave 5 stars

Q: Timeliness in responding to your needs:

69 out of 79 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

69 out of 76 gave 5 stars

Q: Communication and follow-up from the Salesperson:

67 out of 75 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

71 out of 75 gave 5 stars

Q: Condition of the work area after job completion:

70 out of 76 gave 5 stars

Q: How likely would you be to use our company again?

70 out of 80 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

72 out of 80 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

3 out of 3 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

3 out of 3 gave 5 stars

Q: Overall experience with the Service Technician:

3 out of 3 gave 5 stars

Q: Please rate your overall experience with our company:

72 out of 80 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Saint Henry, OH on Verified Purchase
"The most nice and polite professionals I have ever dealt with!"
100% rating 100 from Portland, IN on Verified Purchase
"These guys are the absolute best!"
100% rating 100 from Saint Marys, OH on Verified Purchase
"The service technician explained the system problem and options. We elected to replace our equipment and the work was done quickly and expertly."
100% rating 100 from Celina, OH on Verified Purchase
"Great company."
100% rating 100 from Lebanon, OH on Verified Purchase
"Thanks so much for everything! It was great to work with your company. Chelsie ROCKS, her communication was excellent. "
97% rating 100 from Coldwater, OH on Verified Purchase
"A very good, professional, friendly, local business."
100% rating 100 from Spencerville, OH on Verified Purchase
"Brian was very helpful in our decision to switch from fuel oil to propane. Kurt and his team were great with the installation. And Chelsea was very friendly on the phone."
100% rating 100 from Celina, OH on Verified Purchase
"Very good service and installation."
100% rating 100 from Coldwater, OH on Verified Purchase
"Very satisfied with Johnson Mechanical in all ways. Thanks for the nice gift."
97% rating 100 from Minster, OH on Verified Purchase
"Our AC unit went out. I called around to see who had the better deals and how fast could they turn it around. Johnson Mechanical met my expectations for both. Paid them on a Friday and they were installing the new HVAC Monday already. I appreciate their fast turnaround. I will be passing this along to other people who have the same trouble I had."
(17 Remaining)