VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Outstanding Heating & Cooling
98.958333333333 100
5

16 reviews since November, 2017

Outstanding Heating & Cooling
(937) 439-4696 ·
Kettering, OH 45429

Consumer Review Summary

16 reviews since November, 2017

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Outstanding Heating & Cooling. Here are the results to date:

Satisfaction Ratings
5 Star
96%
4 Star
4%
3 Star
0%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

16 out of 16 gave 5 stars

Q: Timeliness in responding to your needs:

16 out of 16 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

16 out of 16 gave 5 stars

Q: Communication and follow-up from the Salesperson:

15 out of 16 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

16 out of 16 gave 5 stars

Q: Condition of the work area after job completion:

16 out of 16 gave 5 stars

Q: How likely would you be to use our company again?

14 out of 16 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

14 out of 16 gave 5 stars

Q: Please rate your overall experience with our company:

15 out of 16 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Dayton, OH on Verified Purchase
"You guys are the best and your service is exceptional. I will always refer you and be a supporter. Thanks for all you do!"
100% rating 100 from Dayton, OH on Verified Purchase
"Outstanding rocks! They do great work with attention to detail."
100% rating 100 from Springfield, OH on Verified Purchase
"From start to finish everything with our HVAC replacement was excellent."
100% rating 100 from Beavercreek, OH on Verified Purchase
"Made what could be a bad experience a good experience."
100% rating 100 from Beavercreek, OH on Verified Purchase
"Your company has always done excellent work and been great to deal with. I REALLY appreciated how quickly you were able to install the new heat pump given the weather and all. And my repairman did a super job of answering my questions, explaining my options, the impact of warranties, etc. to help me make a decision I'm happy with. Lastly, thank you SO much for the thoughtful gift -- the cookies are delicious and the cooler will come in very handy. I had co-workers ask who did my work and if I'd recommend them and of course I gave you a big thumbs up. Thanks for everything!"
100% rating 100 from Springfield, OH on Verified Purchase
"Very Courteous, Timely, Professional."
100% rating 100 from Centerville, OH on Verified Purchase
"Salesman Eddie was knowledgeable, honest, and professional. Installation techs were great. The entire process was made easy by the company team. Thank you."