Customer Reviews for Dave's Services

Dave's Services

317 reviews since August, 2017

(937) 335-1423 · davesservices.com
Troy, OH 45373

Consumer Review Summary

317 reviews since August, 2017

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Dave's Services. Here are the results to date:

5 Star

98%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

306 out of 316 gave 5 stars

Q: Timeliness in responding to your needs:

292 out of 318 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

316 out of 318 gave 5 stars

Q: Communication and follow-up from the Salesperson:

310 out of 317 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

309 out of 315 gave 5 stars

Q: Condition of the work area after job completion:

303 out of 315 gave 5 stars

Q: How likely would you be to use our company again?

312 out of 317 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

314 out of 318 gave 5 stars

Q: Please rate your overall experience with our company:

314 out of 317 gave 5 stars

	100% rating 100 by L.H. from Tipp City, OH on 04/12/24 Verified Purchase "I’ve been a customer of Dave’s Services for over thirty years and I’ve always been very pleased with the work done, the kindness and friendliness of everyone-from those who answer the phone and set up appointments to the technicians and installers and the estimator. I appreciate the knowledge and competence of everyone at Dave’s and have always felt that everyone I’ve dealt with have always tried to extend the life of my HVAC system. There is no high pressure to purchase or scare tactics used by any employee. I appreciate being treated with respect and kindness. I also feel the prices for service and repair work are very reasonable. I’m also very pleased with the 10 year parts warranty on my new furnace and ac, the 10 year compressor warranty and the five year labor warranty. Dave’s Services has always offered great customer service and is an outstanding example of how a locally owned small business should be run. A five star business! "
	100% rating 100 by T.K. from Troy, OH on 04/09/24 Verified Purchase "We couldn't be happier with our new system and your entire team is absolutely AMAZING!! We will always use you for our heating and cooling needs!! Thank you for taking great care of us! "
	100% rating 100 by J.W. from Troy, OH on 03/18/24 Verified Purchase "Can only say, they are the best. Their knowledge of their products is excellent. The installers were awesome. Jim was thorough in explaining what I needed and why. I am totally pleased and thrilled with my new furnace. Thank you for the cookies and 6 pk cooler. Cooler will be filled and cookies eaten."
	100% rating 100 by M.P. from Troy, OH on 03/07/24 Verified Purchase "Dave's Services is just great. Everyone is just so professional. Dave, Jamie, Jim, JJ, and Andrew treated me with respect and common courtesy. Jim called and visited numerous times to make sure I was very confident in my purchase and JJ and Andrew worked diligently for two days installing my new furnace and air conditioner. I would highly recommend Dave's Services to everyone. Thank you again for your kindness."
	100% rating 100 by L.L. from Tipp City, OH on 03/01/24 Verified Purchase "Excellent company to work with. My family has been with them for a number of years and am always satisfied with the work they perform."
	100% rating 100 by E.J. from Troy, OH on 02/20/24 Verified Purchase "Couldn't be more pleased with this company. Jim and his team did an excellent job on a recent mini-split installation. Jim does a first-rate job analyzing your needs, coming up with a cost-effective solution, and then managing the installation. Doing business with them for over 12 years. Wouldn't go anywhere else. They stand by their work and are highly valued by us. Great company, great owner, great staff! Five Stars all around."
	97% rating 100 by L.B. from Troy, OH on 02/18/24 Verified Purchase "Excellent service. Addressed concerns promptly. Professional and knowledgeable staff. Thank you."
	100% rating 100 by E.S. from Troy, OH on 01/08/24 Verified Purchase "Great job! Thank you for your hard work and professionalism."
	100% rating 100 by S.O. from Vandalia, OH on 10/14/23 Verified Purchase "Wonderful company and employees."
	100% rating 100 by M.B. from Troy, OH on 10/11/23 Verified Purchase "This is a top-notch business! Great reputation and customer service!"

(167 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS