96.204379562044 100
4.8

154 reviews since June, 2017

Mechanical Man, Inc.
(574) 825-4686 ·
Goshen, IN 46528

Consumer Review Summary

154 reviews since June, 2017

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Mechanical Man, Inc.. Here are the results to date:

Satisfaction Ratings
5 Star
88%
4 Star
11%
3 Star
1%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

141 out of 153 gave 5 stars

Q: Timeliness in responding to your needs:

122 out of 152 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

104 out of 120 gave 5 stars

Q: Communication and follow-up from the Salesperson:

91 out of 119 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

108 out of 120 gave 5 stars

Q: Condition of the work area after job completion:

133 out of 153 gave 5 stars

Q: How likely would you be to use our company again?

136 out of 152 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

137 out of 151 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

32 out of 33 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

32 out of 33 gave 5 stars

Q: Overall experience with the Service Technician:

32 out of 33 gave 5 stars

Q: Please rate your overall experience with our company:

132 out of 151 gave 5 stars