VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Mike's Plumbing, Electrical & HVAC
97.580166270784 100
4.9

749 reviews since March, 2020

Mike's Plumbing, Electrical & HVAC
(956) 686-1353 ·
Pharr, TX 78577

Consumer Review Summary

749 reviews since March, 2020

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Mike's Plumbing, Electrical & HVAC. Here are the results to date:

Satisfaction Ratings
5 Star
93%
4 Star
6%
3 Star
1%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

700 out of 751 gave 5 stars

Q: Timeliness in responding to your needs:

683 out of 752 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

142 out of 165 gave 5 stars

Q: Communication and follow-up from the Salesperson:

144 out of 167 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

156 out of 168 gave 5 stars

Q: Condition of the work area after job completion:

679 out of 747 gave 5 stars

Q: How likely would you be to use our company again?

690 out of 751 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

686 out of 752 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

563 out of 583 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

556 out of 583 gave 5 stars

Q: Overall experience with the Service Technician:

547 out of 567 gave 5 stars

Q: Please rate your overall experience with our company:

688 out of 750 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Harlingen, TX on Verified Purchase
"The service that was provided was excellent. When I called for service, they offered to work around my schedule for scheduling the service call. The technicians were very polite and informative about the service that needed to be done. I have not one complaint."
100% rating 100 from Weslaco, TX on Verified Purchase
"I could not rate these guys high enough!"
100% rating 100 from Alamo, TX on Verified Purchase
"Sal was great. He listened to my concerns and understood exactly what I was looking for. Mike's was on time and quick in responding. Will continue to use them in the future and will recommend them to family and friends."
100% rating 100 from Pharr, TX on Verified Purchase
"Jesus and his associates not only provided exceptional electrical service but were punctual, professional, and courteous. I was also in complete awe of the gift Mike’s P, E&H sent as a way of showing their gratitude for our business. Exceptional customer service! Thank you, Mike’s!"
92% rating 100 from Pharr, TX on Verified Purchase
"Awesome service, and left the area perfect, and replaced the water heater perfectly."
100% rating 100 from Edinburg, TX on Verified Purchase
"The expertise and workmanship of service technicians is beyond compare!"
100% rating 100 from Pharr, TX on Verified Purchase
"I really appreciate Mike's services with my new HVAC system. When I mentioned that I was on a budget, they offered to finance the entire system and showed me several plans that I could choose from that were reasonable for my budget. I was very pleased with the prices, and after getting 3 other quotes, Mike's service was the best for my money. I was really impressed with the fact that there were several employees who were specialized in their different fields. One employee's specialty was installing the air ducts, while a different employee was in charge of installing the inside and outside units. A different employee who specialized in electrical wires and breakers installed and connected them both. I liked the fact that every time they were going to come and install something, they texted your cell phone with a message and a picture of the person who was on his way to your house. Overall, I was very impressed and glad that I chose Mike's Plumbing, Electrical, and HVAC. I would definitely recommend this company to all my family and friends. "
100% rating 100 from Edinburg, TX on Verified Purchase
"A very professional team with a prompt response."
100% rating 100 from Edinburg, TX on Verified Purchase
"The technician was very knowledgeable and helpful."
100% rating 100 from San Juan, TX on Verified Purchase
"Excellent service. The technicians, Adrian and Gabriel, were very professional and courteous. The job was handled efficiently and promptly completed."
(293 Remaining)