Customer Reviews for Kozon Plumbing & Heating

Kozon Plumbing & Heating

4.9

320 reviews since January, 2017

(260) 856-2225 · kozonplumbingandheating.com
Cromwell, IN 46732

Consumer Review Summary

320 reviews since January, 2017

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Kozon Plumbing & Heating. Here are the results to date:

5 Star

91%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

298 out of 315 gave 5 stars

Q: Timeliness in responding to your needs:

279 out of 315 gave 5 stars

Q: Condition of the work area after job completion:

288 out of 311 gave 5 stars

Q: How likely would you be to use our company again?

276 out of 314 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

269 out of 315 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

292 out of 313 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

295 out of 315 gave 5 stars

Q: Overall experience with the Service Technician:

288 out of 311 gave 5 stars

Q: Please rate your overall experience with our company:

268 out of 312 gave 5 stars

	100% rating 100 by R.E. from Syracuse, IN on 08/24/23 Verified Purchase "Good job Jeremy and Jess! "
	100% rating 100 by A.R. from Syracuse, IN on 08/19/23 Verified Purchase "As always, they are simply the best and I won't call anyone else. I even got really good advice on re-seasoning my iron pans which is just a bonus! He knew what was wrong before he came in the door and had the AC fixed in 10 minutes. Save yourself the trouble and just call them first!"
	100% rating 100 by R.S. from Syracuse, IN on 08/06/23 Verified Purchase "Quick, convenient service and thorough."
	by P.S. from Syracuse, IN on 05/10/23 Verified Purchase "My sister and I love Jess. She is so kind and patient regarding our needs. Because of her, we have developed trust with the company. "
	100% rating 100 by J.P. from Ligonier, IN on 04/10/23 Verified Purchase "We so appreciate your prompt response to our problem. You were a lifesaver Jeremy. "
	100% rating 100 by S.R. from Ligonier, IN on 03/17/23 Verified Purchase "First place we contacted when we moved here 3 years ago. Excellent service, have been satisfied from beginning "
	100% rating 100 by A.R. from Syracuse, IN on 03/11/23 Verified Purchase "Rockstars of the plumbing and heating world. Will not go elsewhere!"
	100% rating 100 by C.B. from Kimmel, IN on 03/05/23 Verified Purchase "Awesome experience. Very timely and friendly staff. "
	100% rating 100 by B.P. from Lagrange, IN on 02/22/23 Verified Purchase "Matt and his partner did a great job. Both were very courteous and knowledgeable in fixing my plumbing. Thank you for coming in such a timely manner. Thank you very much."
	100% rating 100 by M.J. from Warsaw, IN on 02/03/23 Verified Purchase "The young man Matt was extremely knowledgeable of what he was doing and answered all our questions "

(110 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS