4.9
260 reviews since June, 2016
Consumer Review Summary
260 reviews since June, 2016
To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of GBT Heating & Cooling Inc.. Here are the results to date:
Survey Question Results
Q: Courtesy and professionalism of our Phone Representatives:
238 out of 254 gave 5 stars
Q: Timeliness in responding to your needs:
234 out of 256 gave 5 stars
Q: Knowledge and expertise of the Salesperson:
156 out of 163 gave 5 stars
Q: Communication and follow-up from the Salesperson:
145 out of 161 gave 5 stars
Q: Courtesy and professionalism of the Installation Team:
150 out of 163 gave 5 stars
Q: Condition of the work area after job completion:
227 out of 255 gave 5 stars
Q: How likely would you be to use our company again?
234 out of 256 gave 5 stars
Q: How likely are you to recommend our company to a friend, colleague or family member?
237 out of 257 gave 5 stars
Q: Courtesy and professionalism of the Service Technician:
90 out of 94 gave 5 stars
Q: Expertise and workmanship of the Service Technician:
81 out of 92 gave 5 stars
Q: Overall experience with the Service Technician:
84 out of 93 gave 5 stars
Q: Please rate your overall experience with our company:
234 out of 255 gave 5 stars
FEATURED COMMENTS FROM SATISFIED CUSTOMERS