4.9
8,502 reviews since May, 2016
Consumer Review Summary
8,502 reviews since May, 2016
To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of McNally's Heating and Cooling. Here are the results to date:
Survey Question Results
Q: Courtesy and professionalism of our Phone Representatives:
7,720 out of 8,406 gave 5 stars
Q: Timeliness in responding to your needs:
7,637 out of 8,425 gave 5 stars
Q: Condition of the work area after job completion:
7,906 out of 8,349 gave 5 stars
Q: How likely would you be to use our company again?
7,650 out of 8,405 gave 5 stars
Q: How likely are you to recommend our company to a friend, colleague or family member?
7,495 out of 8,380 gave 5 stars
Q: Courtesy and professionalism of the Service Technician:
8,124 out of 8,431 gave 5 stars
Q: Expertise and workmanship of the Service Technician:
7,913 out of 8,391 gave 5 stars
Q: Overall experience with the Service Technician:
7,912 out of 8,348 gave 5 stars
Q: Please rate your overall experience with our company:
7,589 out of 8,352 gave 5 stars
FEATURED COMMENTS FROM SATISFIED CUSTOMERS