98.1888103213 100
4.9

902 reviews since April, 2016

Neese Heating & Air Conditioning, Inc.
(770) 751-1850 ·
Alpharetta, GA 30005

Consumer Review Summary

902 reviews since April, 2016

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Neese Heating & Air Conditioning, Inc.. Here are the results to date:

Satisfaction Ratings
5 Star
94%
4 Star
5%
3 Star
1%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

846 out of 897 gave 5 stars

Q: Timeliness in responding to your needs:

849 out of 897 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

835 out of 890 gave 5 stars

Q: Communication and follow-up from the Salesperson:

802 out of 887 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

850 out of 894 gave 5 stars

Q: Condition of the work area after job completion:

823 out of 894 gave 5 stars

Q: How likely would you be to use our company again?

859 out of 900 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

853 out of 898 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

2 out of 2 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

2 out of 2 gave 5 stars

Q: Overall experience with the Service Technician:

2 out of 2 gave 5 stars

Q: Please rate your overall experience with our company:

846 out of 898 gave 5 stars