4.9
759 reviews since March, 2016
Consumer Review Summary
759 reviews since March, 2016
To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Mattex Service. Here are the results to date:
Survey Question Results
Q: Courtesy and professionalism of our Phone Representatives:
700 out of 753 gave 5 stars
Q: Timeliness in responding to your needs:
692 out of 755 gave 5 stars
Q: Knowledge and expertise of the Salesperson:
688 out of 754 gave 5 stars
Q: Communication and follow-up from the Salesperson:
654 out of 749 gave 5 stars
Q: Courtesy and professionalism of the Installation Team:
706 out of 752 gave 5 stars
Q: Condition of the work area after job completion:
676 out of 754 gave 5 stars
Q: How likely would you be to use our company again?
682 out of 754 gave 5 stars
Q: How likely are you to recommend our company to a friend, colleague or family member?
678 out of 757 gave 5 stars
Q: Courtesy and professionalism of the Service Technician:
2 out of 2 gave 5 stars
Q: Expertise and workmanship of the Service Technician:
2 out of 2 gave 5 stars
Q: Overall experience with the Service Technician:
2 out of 2 gave 5 stars
Q: Please rate your overall experience with our company:
681 out of 758 gave 5 stars
FEATURED COMMENTS FROM SATISFIED CUSTOMERS