Customer Reviews for Oxford Plumbing & Heating, Inc.

306 reviews since December, 2016

(610) 932-9503 · ophinc.com
Oxford, PA 19363

Consumer Review Summary

306 reviews since December, 2016

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Oxford Plumbing & Heating, Inc.. Here are the results to date:

5 Star

95%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

295 out of 305 gave 5 stars

Q: Timeliness in responding to your needs:

277 out of 305 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

296 out of 305 gave 5 stars

Q: Communication and follow-up from the Salesperson:

284 out of 304 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

294 out of 304 gave 5 stars

Q: Condition of the work area after job completion:

283 out of 302 gave 5 stars

Q: How likely would you be to use our company again?

290 out of 305 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

288 out of 305 gave 5 stars

Q: Please rate your overall experience with our company:

288 out of 304 gave 5 stars

	100% rating 100 by L.B. from Oxford, PA on 04/05/24 Verified Purchase "Shawn and the guys that put it all together were GREAT. I am very happy with the entire transaction. A+ in my book! Thanks for everything! "
	100% rating 100 by S.P. from Kennett Sq, PA on 03/18/24 Verified Purchase "We have been using Oxford Plumbing & Heating for many years and we have always had a great experience with both HVAC and plumbing. The technicians and plumbers are exceptional and Shawn is wonderful. We would recommend them to anyone and will continue to use them for our HVAC and plumbing needs. Thank you."
	100% rating 100 by C.I. from Lincoln Univ, PA on 03/13/24 Verified Purchase "Great installation and team!"
	100% rating 100 by J.M. from Landenberg, PA on 02/29/24 Verified Purchase "Shawn is a true asset to your company."
	100% rating 100 by M.R. from Chadds Ford, PA on 02/05/24 Verified Purchase "I've been a customer for years because everyone is professional, courteous, and friendly, listens to my problem, and solves it in a timely fashion. I feel confident in the team from diagnosis, and explanations of options to installation and maintenance. I also feel the pricing is reasonable. I'm thankful for a company I can count on that goes above and beyond what is expected. You've got a great team."
	100% rating 100 by D.D. from Chadds Ford, PA on 01/13/24 Verified Purchase "You guys are THE BEST! You have our business for life! Thank you so much!"
	100% rating 100 by J.I. from Oxford, PA on 01/12/24 Verified Purchase "Oxford Plumbing & Heating has been servicing this home for the last 50 years and we will continue to provide us service in the years to come."
	100% rating 100 by a company from West Grove, PA on 01/08/24 Verified Purchase "Great team!"
	100% rating 100 by A.F. from West Grove, PA on 12/12/23 Verified Purchase "Was extremely happy with the install and the final product."
	100% rating 100 by D.W. from West Grove, PA on 12/12/23 Verified Purchase "Oxford is always the best!"

(80 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS