93.989158163265 100
4.7

352 reviews since July, 2015

Obie Comfort Solutions
(617) 415-1522 ·
Framingham, MA 01702

Consumer Review Summary

352 reviews since July, 2015

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Obie Comfort Solutions. Here are the results to date:

Satisfaction Ratings
5 Star
84%
4 Star
11%
3 Star
3%
2 Star
1%
1 Star
1%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

314 out of 350 gave 5 stars

Q: Timeliness in responding to your needs:

278 out of 352 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

142 out of 172 gave 5 stars

Q: Communication and follow-up from the Salesperson:

132 out of 172 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

152 out of 172 gave 5 stars

Q: Condition of the work area after job completion:

299 out of 346 gave 5 stars

Q: How likely would you be to use our company again?

286 out of 349 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

281 out of 347 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

165 out of 179 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

155 out of 176 gave 5 stars

Q: Overall experience with the Service Technician:

156 out of 174 gave 5 stars

Q: Please rate your overall experience with our company:

271 out of 347 gave 5 stars