VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Energy Air, Inc.
93.105143126769 100
4.7

2,879 reviews since April, 2015

Energy Air, Inc.
(407) 886-3729 ·
Orlando, FL 32810

Consumer Review Summary

2,879 reviews since April, 2015

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Energy Air, Inc.. Here are the results to date:

Satisfaction Ratings
5 Star
85%
4 Star
9%
3 Star
3%
2 Star
1%
1 Star
2%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

2,432 out of 2,834 gave 5 stars

Q: Timeliness in responding to your needs:

2,281 out of 2,840 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

430 out of 451 gave 5 stars

Q: Communication and follow-up from the Salesperson:

408 out of 452 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

419 out of 449 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

4 out of 5 gave 5 stars

Q: Condition of the work area after job completion:

2,486 out of 2,822 gave 5 stars

Q: How likely would you be to use our company again?

2,389 out of 2,828 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

2,283 out of 2,821 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

2,122 out of 2,380 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

2,035 out of 2,376 gave 5 stars

Q: Overall experience with the Service Technician:

2,058 out of 2,367 gave 5 stars

Q: Please rate your overall experience with our company:

2,286 out of 2,807 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
86% rating 100 from Palm Bay, FL on Verified Purchase
"Satisfied with the work done by the technician!"
97% rating 100 from Orlando, FL on Verified Purchase
"We are extremely pleased with the service, professionalism, and integrity of this company."
100% rating 100 from Winter Garden, FL on Verified Purchase
"William is the best in the business!! He is completely professional: works with great care, explains what he is doing when I ask, cleans up all signs of work, and is thorough with diagnosis and repair. He is the ultimate professional in this business. You are fortunate to have him. "
100% rating 100 from Clermont, FL on Verified Purchase
"The technician is very knowledgeable and professional!"
100% rating 100 from Casselberry, FL on Verified Purchase
"The tech was delightful and is a real asset to Energy Air. He checked everything out and assured me all is well with my system. "
100% rating 100 from Windermere, FL on Verified Purchase
"Great crew! Julian is a gem!!"
100% rating 100 from Orlando, FL on Verified Purchase
"We have used Energy Air for our air-conditioning needs for many years. During that time we have had many different technicians come to our home and check our air conditioning system. Every one of them has been polite, professional, and knowledgable. Thank you. "
100% rating 100 from New Smyrna, FL on Verified Purchase
"Always satisfied!"
97% rating 100 from Casselberry, FL on Verified Purchase
"Chuck and Dianne are personal friends - and have been depending on Energy Air for over 24 years :)"
100% rating 100 from Winter Garden, FL on Verified Purchase
"Had a wonderful experience with the service provided! Manny explained everything thoroughly and offered the best advice and recommendations for repairs! Highly knowledgeable and friendly as well! Would recommend them to anyone in need of A/C or HVAC repairs and maintenance!"
(813 Remaining)