4.9
34,672 reviews since July, 2015
Consumer Review Summary
34,672 reviews since July, 2015
To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Ragsdale Heating and Air, LLC. Here are the results to date:
Survey Question Results
Q: Was everyone at our company helpful and courteous?
72 out of 72 said yes
Q: Were we able to respond to your needs in a timely manner?
72 out of 72 said yes
Q: Did the salesperson understand and meet your needs?
72 out of 72 said yes
Q: Was the work performed to your satisfaction?
71 out of 72 said yes
Q: Was the work area left neat and clean?
70 out of 72 said yes
Q: Would you use our company again and recommend us to others?
71 out of 72 said yes
Q: Courtesy and professionalism of our Phone Representatives:
131 out of 133 gave 5 stars
Q: Timeliness in responding to your needs:
3,485 out of 3,649 gave 5 stars
Q: Expertise and workmanship of the Installation Team:
3,608 out of 3,839 gave 5 stars
Q: Knowledge and expertise of the Salesperson:
129 out of 134 gave 5 stars
Q: Communication and follow-up from the Salesperson:
122 out of 134 gave 5 stars
Q: Courtesy and professionalism of the Plumber:
8,029 out of 8,318 gave 5 stars
Q: Courtesy and professionalism of the Installation Team:
3,708 out of 3,854 gave 5 stars
Q: Expertise and workmanship of the Plumber:
7,922 out of 8,300 gave 5 stars
Q: Condition of the work area after job completion:
29,165 out of 30,672 gave 5 stars
Q: Knowledge and expertise of the Comfort Consultant:
3,359 out of 3,540 gave 5 stars
Q: Overall experience with the Installation Team:
3,497 out of 3,700 gave 5 stars
Q: How likely would you be to use our company again?
29,108 out of 30,854 gave 5 stars
Q: Communication and follow-up from the Comfort Consultant:
3,185 out of 3,477 gave 5 stars
Q: How likely are you to recommend our company to a friend, colleague or family member?
129 out of 135 gave 5 stars
Q: Overall experience with the Plumber:
7,916 out of 8,299 gave 5 stars
Q: Courtesy and professionalism of the Service Technician:
18,254 out of 18,804 gave 5 stars
Q: Expertise and workmanship of the Service Technician:
17,960 out of 18,709 gave 5 stars
Q: Overall experience with the Service Technician:
18,062 out of 18,761 gave 5 stars
Q: Please rate your overall experience with our company:
28,632 out of 30,680 gave 5 stars
FEATURED COMMENTS FROM SATISFIED CUSTOMERS