VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Parker's Heating and Cooling, LLC
98.337520319196 100
4.9

1,973 reviews since December, 2014

Parker's Heating and Cooling, LLC
(615) 355-9137 ·
Murfreesboro, TN 37130

Consumer Review Summary

1,973 reviews since December, 2014

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Parker's Heating and Cooling, LLC. Here are the results to date:

Satisfaction Ratings
5 Star
98%
4 Star
1%
3 Star
0%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Was everyone at our company helpful and courteous?

1,966 out of 1,974 said yes

Q: Were we able to respond to your needs in a timely manner?

1,948 out of 1,968 said yes

Q: Did the salesperson understand and meet your needs?

410 out of 414 said yes

Q: Did the technician understand and meet your needs?

1,534 out of 1,554 said yes

Q: Was the work performed to your satisfaction?

1,911 out of 1,955 said yes

Q: Was the work area left neat and clean?

1,928 out of 1,953 said yes

Q: Would you use our company again and recommend us to others?

1,912 out of 1,947 said yes

Q: Please rate your overall experience with our company:

1,569 out of 1,769 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
96% rating 100 from Murfreesboro, TN on Verified Purchase
"I appreciated your company working with me to schedule around other jobs going on at my house at the same time. I appreciate the extra time to finish the job and the care taken with work inside the house."
100% rating 100 from Nashville, TN on Verified Purchase
"Everyone we worked with was professional, courteous, and thorough. I appreciate that I wasn’t being pushed to do anything beyond what work I had initially requested and that the technician took the time to check everything and explain it to me. Installation day went exactly as they said and they left the area cleaner than they found it. I absolutely see why Parker’s was recommended and I would recommend them to anyone!"
100% rating 100 from Smyrna, TN on Verified Purchase
"Excellent technician! "
96% rating 100 from Smyrna, TN on Verified Purchase
"I was very satisfied with the work performed."
100% rating 100 from Antioch, TN on Verified Purchase
"On-time. Always call before they arrive, and very helpful. "
100% rating 100 from Smyrna, TN on Verified Purchase
"Tech is always friendly and respects my home and my time as I work from home. Addressed all concerns and answered questions. Will recommend Parker's."
100% rating 100 from La Vergne, TN on Verified Purchase
"The main reason I chose you was because of Rusty, your service technician, he is great!"
100% rating 100 from Murfreesboro, TN on Verified Purchase
"Thrilled with the overall experience. Great communication."
100% rating 100 from Murfreesboro, TN on Verified Purchase
"My unit was is old, at this time I can't afford a new unit, Trey was able to repair my unit, very knowledgeable. "
100% rating 100 from Antioch, TN on Verified Purchase
"Always receive excellent service from professional and courteous staff. "
(702 Remaining)