4.8
86 reviews since June, 2014
Consumer Review Summary
86 reviews since June, 2014
To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of GV's Heating & Cooling. Here are the results to date:
Survey Question Results
Q: Was everyone at our company helpful and courteous?
23 out of 23 said yes
Q: Were we able to respond to your needs in a timely manner?
23 out of 23 said yes
Q: Did the salesperson understand and meet your needs?
20 out of 20 said yes
Q: Did the technician understand and meet your needs?
3 out of 3 said yes
Q: Was the work performed to your satisfaction?
22 out of 23 said yes
Q: Was the work area left neat and clean?
23 out of 23 said yes
Q: Courtesy and professionalism of our Phone Representatives:
57 out of 61 gave 5 stars
Q: Would you use our company again and recommend us to others?
23 out of 23 said yes
Q: Timeliness in responding to your needs:
53 out of 62 gave 5 stars
Q: Please rate your overall experience with our company:
70 out of 82 gave 5 stars
Q: Condition of the work area after job completion:
56 out of 63 gave 5 stars
Q: How likely would you be to use our company again?
55 out of 62 gave 5 stars
Q: How likely are you to recommend our company to a friend, colleague or family member?
55 out of 62 gave 5 stars
Q: Courtesy and professionalism of the Service Technician:
57 out of 63 gave 5 stars
Q: Expertise and workmanship of the Service Technician:
56 out of 63 gave 5 stars
Q: Overall experience with the Service Technician:
56 out of 62 gave 5 stars
FEATURED COMMENTS FROM SATISFIED CUSTOMERS