VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Applegate Home Comfort
98.559630821588 100
5

6,414 reviews since July, 2013

Applegate Home Comfort
(517) 337-7700 ·
Okemos, MI 48864

Consumer Review Summary

6,414 reviews since July, 2013

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Applegate Home Comfort. Here are the results to date:

Satisfaction Ratings
5 Star
96%
4 Star
4%
3 Star
0%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Was everyone at our company helpful and courteous?

6,188 out of 6,358 said yes

Q: Were we able to respond to your needs in a timely manner?

5,960 out of 6,361 said yes

Q: Did the salesperson understand and meet your needs?

1,290 out of 1,368 said yes

Q: Was the work performed to your satisfaction?

1,296 out of 1,364 said yes

Q: Was the work area left neat and clean?

6,161 out of 6,349 said yes

Q: Courtesy and professionalism of our Phone Representatives:

4,621 out of 4,924 gave 5 stars

Q: Would you use our company again and recommend us to others?

6,210 out of 6,312 said yes

Q: Please rate your overall experience with our company:

5,707 out of 6,224 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

4,799 out of 4,961 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

4,734 out of 4,946 gave 5 stars

Q: Overall experience with the Service Technician:

4,681 out of 4,899 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
89% rating 100 from Okemos, MI on Verified Purchase
"Corey is a long-time favorite of ours!"
100% rating 100 from Brighton, MI on Verified Purchase
"Always have a great experience with your company. Mike covers everything!"
100% rating 100 from Lansing, MI on Verified Purchase
"Chris was very knowledgeable and answered all our questions."
100% rating 100 from Holt, MI on Verified Purchase
"Everyone I dealt with was professional, and polite and explained everything fully."
100% rating 100 from Okemos, MI on Verified Purchase
"A great visit. Our technician was punctual, and professional and performed our maintenance service in short order. In addition to furnace maintenance, he took the time to also share with me information on thermostat settings that I can use to make my system more efficient, and my two-story home more comfortable."
100% rating 100 from East Lansing, MI on Verified Purchase
"Trenton was great as a service tech!"
100% rating 100 from Laingsburg, MI on Verified Purchase
"Friendly professional service, up and down. Good explanation of work done by service technician."
100% rating 100 from Lansing, MI on Verified Purchase
"Good job!"
96% rating 100 from Okemos, MI on Verified Purchase
"The sales representative was knowledgeable and informative. At no time did I feel pressured to make a decision. I did get other quotes but went with Applegate because of the product they offered, the price, and Applegate’s reputation in the community as being reliable, competent, and honest. Jim, the installer, was amazing as he worked diligently to build my new system. I couldn’t be happier with my beautiful new high-efficiency furnace"
100% rating 100 from Mason, MI on Verified Purchase
"Fantastic overall. Installed new furnace ahead of schedule because the previous one died when it was -5F outside. You will be the first company we call if we need other services. "
(2,045 Remaining)