VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Signature Heating, Air Conditioning, Geothermal
96.382139812447 100
4.8

892 reviews since January, 2015

Signature Heating, Air Conditioning, Geothermal
(610) 738-8310 ·
West Chester, PA 19382

Consumer Review Summary

892 reviews since January, 2015

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Signature Heating, Air Conditioning, Geothermal. Here are the results to date:

Satisfaction Ratings
5 Star
91%
4 Star
6%
3 Star
2%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Was your salesperson knowledgeable and answer all of your questions?

68 out of 72 gave 5 stars

Q: Did your salesperson follow up with you throughout the process?

47 out of 71 gave 5 stars

Q: Please rate your overall experience with your salesperson:

54 out of 73 gave 5 stars

Q: Did your installation team exhibit a professional appearance?

827 out of 882 said yes

Q: Did your installation team leave the work area cleaner than they found it?

69 out of 73 said yes

Q: Did your installation team exhibit expertise and quality workmanship?

815 out of 881 said yes

Q: Please rate your overall experience with your installation team:

61 out of 74 gave 5 stars

Q: Please rate your overall experience with Signature:

761 out of 879 gave 5 stars

Q: Based on your experience, would you recommend Signature?

846 out of 866 said yes

Q: Please rate the condition of the work area after job completion:

707 out of 805 gave 5 stars

Q: How would you rate the ease and convenience of scheduling your appointment?

3 out of 5 gave 5 stars

Q: Was your Salesperson Courteous and Professional?

3 out of 5 gave 5 stars

Q: How would you rate your overall experience with Signature?

0 out of 6 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Malvern, PA on Verified Purchase
"You have made me a customer for life."
100% rating 100 from West Chester, PA on Verified Purchase
"Tom was very helpful and professional in explaining our options for a new heating and cooling system. The installation was done very professionally and the attention to detail was impressive. The installation team also did a great job explaining how everything worked before they left."
100% rating 100 from West Chester, PA on Verified Purchase
"Love this company! The installers were incredible, respectful of my house, and very neat. Wonderful job."
100% rating 100 from Malvern, PA on Verified Purchase
"The rep who came to our house and assessed our current Amana HVAC hybrid was very knowledgeable and showed me exactly where the unit failed and what needed to be done. I felt comfortable working with your company- and it was my 1st experience with Signature!"
100% rating 100 from West Chester, PA on Verified Purchase
"The technicians were efficient and respectful. Thank you."
100% rating 100 from Royersford, PA on Verified Purchase
"Was very satisfied with all aspects of this experience. "
100% rating 100 from Coatesville, PA on Verified Purchase
"Everyone I’ve dealt with has been professional, and personable. And accommodating! They did a terrific job….cleaned up beautifully…I would definitely recommend Signature….Timothy….Great Job!"
100% rating 100 from West Chester, PA on Verified Purchase
"I never felt rushed. Very professional and engaged in practical conversations."
100% rating 100 from West Chester, PA on Verified Purchase
"They were truly professional installers who knew what they were doing and any questions you had, they had the answers."
95% rating 100 from Reading, PA on Verified Purchase
"Tom came out and spent time with us to fully understand our project. He provided valuable industry knowledge, as well as brand pros/cons for each level of equipment we were considering. The level of expertise Tom demonstrated was superior to all others we spoke to as we vetted/quoted this major home project. The team that showed up on install day carried this same level of expertise and courtesy. They were personable and seemed happy to be here. "
(298 Remaining)