94.019861830743 100
4.7

391 reviews since September, 2016

ARS/Rescue Rooter of Raleigh
(919) 865-7777 ·
Raleigh, NC 27610

Consumer Review Summary

391 reviews since September, 2016

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of ARS/Rescue Rooter of Raleigh. Here are the results to date:

Satisfaction Ratings
5 Star
81%
4 Star
15%
3 Star
3%
2 Star
1%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of the Phone Representative[s]:

7 out of 7 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

230 out of 272 gave 5 stars

Q: Communication and follow up from the Salesperson:

201 out of 274 gave 5 stars

Q: Courtesy and professionalism of the Technician[s]:

7 out of 7 gave 5 stars

Q: Expertise and workmanship of the Technician[s]:

7 out of 7 gave 5 stars

Q: Overall experience with the Technician[s]

7 out of 7 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

318 out of 380 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

303 out of 379 gave 5 stars

Q: Courtesy and professionalism of our Phone Representatives:

316 out of 382 gave 5 stars

Q: Timeliness in responding to your needs:

316 out of 381 gave 5 stars

Q: Condition of the work area after job completion:

314 out of 384 gave 5 stars

Q: Courtesy and professionalism of the Plumber:

91 out of 105 gave 5 stars

Q: Knowledge and expertise of the Plumber:

86 out of 107 gave 5 stars

Q: Please rate your overall satisfaction with our company:

6 out of 7 gave 5 stars

Q: How likely would you be to use our company again?

314 out of 388 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

6 out of 7 gave 5 stars

Q: Please rate your overall experience with our company:

296 out of 380 gave 5 stars