VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Burkholder's Heating & Air Conditioning, Inc.
98.215534116331 100
4.9

2,081 reviews since October, 2013

Burkholder's Heating & Air Conditioning, Inc.
(610) 965-9736 ·
Emmaus, PA 18049

Consumer Review Summary

2,081 reviews since October, 2013

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Burkholder's Heating & Air Conditioning, Inc.. Here are the results to date:

Satisfaction Ratings
5 Star
97%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Was everyone at our company helpful and courteous?

2,057 out of 2,077 said yes

Q: Were we able to respond to your needs in a timely manner?

2,004 out of 2,068 said yes

Q: Did the salesperson understand and meet your needs?

2,037 out of 2,061 said yes

Q: Did the technician understand and meet your needs?

8 out of 8 said yes

Q: Was the work performed to your satisfaction?

2,035 out of 2,065 said yes

Q: Was the work area left neat and clean?

2,035 out of 2,063 said yes

Q: Would you use our company again and recommend us to others?

2,043 out of 2,056 said yes

Q: Please rate your overall experience with our company:

1,649 out of 1,906 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Lehighton, PA on Verified Purchase
"The installation of the generator went smoothly. Everyone involved knew what had to be done to complete the job."
100% rating 100 from Macungie, PA on Verified Purchase
"Good Deal and Great Price."
100% rating 100 from Center Valley, PA on Verified Purchase
"Excellent service. The installers showed up exactly on time and worked quickly and efficiently. They communicated with me throughout the process."
100% rating 100 from Easton, PA on Verified Purchase
"Everything moved easily and well pleased with your service!"
100% rating 100 from Macungie, PA on Verified Purchase
"Very pleased with the result. Excellent company and excellent employees. Thank you for attending to our needs. "
100% rating 100 from Fogelsville, PA on Verified Purchase
"The service was great, love the units I put in, the sales rep is great, the measurer and planner were fantastic and the installation guys are top-notch. "
100% rating 100 from Allentown, PA on Verified Purchase
"It’s wonderful to have the opportunity to utilize the same company that installed our original unit 35 years ago! Looking forward to many comfortable days at home. Thank you! "
96% rating 100 from Macungie, PA on Verified Purchase
"Returned call and visit for a heat pump in a timely matter. Very pleased with the installation."
100% rating 100 from Macungie, PA on Verified Purchase
"We had a quick response and the salesman was well informed! He gave us options, letting the final decision be up to us. We had no heat during the coldest days in January and were able to get a new system installed quickly. "
100% rating 100 from Bethlehem, PA on Verified Purchase
"Thank you!! Keep up the good service!!"
(623 Remaining)