VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Folkes Home Services
98.070983871758 100
4.9

2,963 reviews since October, 2013

Folkes Home Services
(845) 896-4328 ·
Fishkill, NY 12524

Consumer Review Summary

2,963 reviews since October, 2013

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Folkes Home Services. Here are the results to date:

Satisfaction Ratings
5 Star
97%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Was everyone at our company helpful and courteous?

2,932 out of 2,964 said yes

Q: Were we able to respond to your needs in a timely manner?

2,893 out of 2,955 said yes

Q: Did the salesperson understand and meet your needs?

380 out of 384 said yes

Q: Did the technician understand and meet your needs?

2,526 out of 2,561 said yes

Q: Was the work performed to your satisfaction?

2,858 out of 2,915 said yes

Q: Was the work area left neat and clean?

2,888 out of 2,917 said yes

Q: Would you use our company again and recommend us to others?

2,862 out of 2,914 said yes

Q: Please rate your overall experience with our company:

2,419 out of 2,789 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Amenia, NY on Verified Purchase
"Awesome service and the job is always on point also Danny was really nice and took the time to explain what he was doing. "
100% rating 100 from Dover Plains, NY on Verified Purchase
"Super fast response and turnaround time. The tech was friendly, helpful, and professional. Will definitely use it again! "
100% rating 100 from Beacon, NY on Verified Purchase
"I trust FOLKES with their work. The team is respectful, responsible, and reliable. "
100% rating 100 from Fishkill, NY on Verified Purchase
"Your guys were great, the tech called me and made me feel happy, they left it clean, and we would not have known anyone was there. The cookies were a nice bonus, my dad loved them."
100% rating 100 from Poughkeepsie, NY on Verified Purchase
"Your technician, Dalton was very informative. He showed me and explained the issues. Provided both short-term and long-term options and explained the pros and cons for both. This allowed me to make decisions on how to proceed with the repairs."
100% rating 100 from Marlboro, NY on Verified Purchase
"Receptive and responsive from the onset of the project to the end. "
100% rating 100 from Hopewell Jct, NY on Verified Purchase
"Your installation crew was excellent, did a professional job, especially running new cables and conduits inside and outside our house, were genuinely excited about the product, and completed their work in a single day as promised."
100% rating 100 from Wappingers Fl, NY on Verified Purchase
"The plumber was knowledgeable and methodically found our problem."
100% rating 100 from Carmel, NY on Verified Purchase
"Hendley did an excellent job, he was very professional and had the expertise necessary to perform the work on my home's HVAC system. "
100% rating 100 from Highland, NY on Verified Purchase
" John came to the house, listened to our description of the problem, and explained options. He arranged with the owner to have the excavation crew come the same day. They showed up less than 2 hours later and got right to work. John came back to do interior work with Fred, told us we needed a new washer connex and check valve to prevent backup water from coming back in, and installed them. Vito and Larry showed a pipe with root infiltration in 2 places and Vito put the camera in line to show the Clay pipe mostly clear from approx. 2ft. from the road to dip into a main sewer line. He said they would share the video and pix of work. Larry even acted as a translator when they had to dig a bit into a neighbor's property. We were very happy with their dedication to getting the job done (they left at midnight) and their work. Thank you. We would use them again."
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