VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Fort Collins Heating & Air Conditioning
97.906724511931 100
4.9

668 reviews since May, 2013

Fort Collins Heating & Air Conditioning
(970) 484-4552 ·
Fort Collins, CO 80524

Consumer Review Summary

668 reviews since May, 2013

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Fort Collins Heating & Air Conditioning. Here are the results to date:

Satisfaction Ratings
5 Star
97%
4 Star
1%
3 Star
0%
2 Star
0%
1 Star
2%

Survey Question Results

Q: Was everyone at our company helpful and courteous?

659 out of 666 said yes

Q: Were we able to respond to your needs in a timely manner?

648 out of 667 said yes

Q: Did the salesperson understand and meet your needs?

653 out of 664 said yes

Q: Did the technician understand and meet your needs?

1 out of 1 said yes

Q: Was the work performed to your satisfaction?

647 out of 660 said yes

Q: Was the work area left neat and clean?

654 out of 666 said yes

Q: Would you use our company again and recommend us to others?

649 out of 659 said yes

Q: Please rate your overall experience with our company:

556 out of 627 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Windsor, CO on Verified Purchase
"Very pleased with the entire process. Everyone has been great--from initial phone contact, sales install through follow-up."
100% rating 100 from Loveland, CO on Verified Purchase
"Very professional and easy to work with."
100% rating 100 from Fort Collins, CO on Verified Purchase
"We had a great experience. Our installers, Camerson and Easton, did a fantastic job--clean, kind, and answered our questions."
100% rating 100 from Estes Park, CO on Verified Purchase
"Everyone was friendly, professional, efficient, and timely. From the first conversation with people at Ft. Collins Air all the way to the installation and to filing my rebates, I give them huge compliments. They did everything according to plan, and I am very happy with the outcome. I also enjoyed the company philosophy as outlined in the videos on the website. They fulfilled the values that they espouse, and that means a lot."
100% rating 100 from Windsor, CO on Verified Purchase
"Everyone has been very professional and helpful. I’m glad I chose Ft. Collins Heating and Air for my furnace and AC needs. I will be telling my friends about them if they need to replace their units. "
100% rating 100 from Fort Collins, CO on Verified Purchase
"Everyone I have dealt with at Fort Collins Heating and Air has been knowledgeable and awesome to work with. Highly recommend!"
100% rating 100 from Fort Collins, CO on Verified Purchase
"All employees were exceptional and well-informed."
100% rating 100 from Fort Collins, CO on Verified Purchase
"Very timely and efficient. The installers were very polite. The salesperson went out of his way to draw diagrams for my HOA."
100% rating 100 from Fort Collins, CO on Verified Purchase
"Camron and Easton did a fantastic job replacing the furnace and installing AC at my house. They were extremely professional and courteous throughout the entire job, and answered all the questions I had during the process. They left a clean worksite behind between day 1 and day 2 of the install, which I really appreciated because of the dogs & kid I have running around the house. On the interior of the house, the sheet metal work they did looks very crisp and clean, and so does the gas line work. They even replaced a portion of the flue on my water heater to keep it in comparable shape with the new section of the furnace flue. On the exterior, the refrigerant lines and their entrance into the house also look extremely clean and professional. All in all, I couldn't be happier with the job that was done. This was my first time working with your company, and you've definitely earn a lifelong customer. Dave did an incredible job putting the estimate together. His attention to detail was phenomenal. "
100% rating 100 from Fort Collins, CO on Verified Purchase
"Everything went smoothly. We are just waiting for the inspection! "
(150 Remaining)