Customer Reviews for FM Berkheimer

FM Berkheimer

866 reviews since May, 2013

(717) 766-6152 · fmberkinc.com
Mechanicsburg, PA 17055

Consumer Review Summary

866 reviews since May, 2013

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of FM Berkheimer. Here are the results to date:

5 Star

99%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Was everyone at our company helpful and courteous?

687 out of 687 said yes

Q: Were we able to respond to your needs in a timely manner?

681 out of 685 said yes

Q: Did the technician understand and meet your needs?

686 out of 686 said yes

Q: Was everyone at our company polite and professional?

178 out of 179 said yes

Q: Was the work performed to your satisfaction?

865 out of 865 said yes

Q: Was the work area left neat and clean?

857 out of 865 said yes

Q: Would you use our company again and recommend us to others?

682 out of 683 said yes

Q: Please rate your overall experience with our company:

615 out of 652 gave 5 stars

	100% rating 100 by T.M. from Camp Hill, PA on 04/24/24 Verified Purchase "All employees are friendly and professional. The technician worked quickly, knew what he was doing, and was polite and friendly. The receptionist is well versed in her job and very friendly. Also appreciate the post-service gifts. We will be using you again!"
	100% rating 100 by a company from Carlisle, PA on 04/09/24 Verified Purchase "Very timely, professional work. This is the fourth major project that FM Berkheimer has completed for us over the years, and they have always done just that little bit more that made the job go beyond good to excellent. "
	100% rating 100 by G.O. from Mechanicsburg, PA on 04/06/24 Verified Purchase "We felt like we could trust Berkheimer's from the beginning. They listened to our desires and priorities, balancing comfort, cost, and environmental impact. They gave honest feedback on whether certain equipment would give the results we desired given the constraints of our house. We never felt like they were just telling us what we wanted to hear in order to make a sale."
	100% rating 100 by K.K. from Harrisburg, PA on 04/02/24 Verified Purchase "All installers were respectful and knowledgeable. I could not be happier with the installtion."
	100% rating 100 by V.D. from Lewisberry, PA on 03/13/24 Verified Purchase "Great response and quality product. Thank you."
	100% rating 100 by K.M. from Lemoyne, PA on 03/09/24 Verified Purchase "As a long-time customer, I have always found their service to be honest and thorough."
	100% rating 100 by T.N. from Shippensburg, PA on 03/09/24 Verified Purchase "Wonderful crew!"
	100% rating 100 by R.H. from Lewisberry, PA on 03/04/24 Verified Purchase "We are very pleased with the recommendations given at the initial meeting and especially with how the completed job has corrected an inconsistent heating system and has proven very efficient."
	100% rating 100 by M.Y. from New Cumberlnd, PA on 03/04/24 Verified Purchase "From the estimate to the completion of the work, everything was done professionally and with consideration."
	100% rating 100 by C.R. from Harrisburg, PA on 02/27/24 Verified Purchase "Thank you for a great job installing my new HVAC system."

(227 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS