VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Redmond's Complete Comfort
99.060574177063 100
5

969 reviews since April, 2013

Redmond's Complete Comfort
(570) 962-0084 ·
Lock Haven, PA 17745

Consumer Review Summary

969 reviews since April, 2013

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Redmond's Complete Comfort. Here are the results to date:

Satisfaction Ratings
5 Star
98%
4 Star
1%
3 Star
0%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Was everyone at our company helpful and courteous?

965 out of 968 said yes

Q: Were we able to respond to your needs in a timely manner?

957 out of 963 said yes

Q: Did the salesperson understand and meet your needs?

546 out of 547 said yes

Q: Did the technician understand and meet your needs?

411 out of 415 said yes

Q: Was the work performed to your satisfaction?

956 out of 965 said yes

Q: Was the work area left neat and clean?

956 out of 962 said yes

Q: Would you use our company again and recommend us to others?

949 out of 956 said yes

Q: Please rate your overall experience with our company:

784 out of 877 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Lock Haven, PA on Verified Purchase
"We were very impressed with the owner and all the workers. They did a great job. We would definitely recommend this company. Thanks for a nice job."
100% rating 100 from Bellefonte, PA on Verified Purchase
"Well satisfied, No complaints, Thanks."
100% rating 100 from Mill Hall, PA on Verified Purchase
"The installation and financing were seamless and easy. A required repair was completed in a timely manner."
100% rating 100 from Lock Haven, PA on Verified Purchase
"Hard workers who answered questions and explained everything we needed to know. Glad they left a manual for reference."
100% rating 100 from State College, PA on Verified Purchase
"An emergency brought me to Redmond's this winter and you provided the rescue and thoughtful advice until I decided part to replace was not worth re-doing every 4-5 years. Hence, with your kind manager's information, I chose your energy-efficient boiler. Even with the holidays your team installed this boiler within one day, all tidy and a new useful access to one of the radiators. The quiet boiler is compact occupying 3 ft sq space in the basement and keeping the warmth just right in this home during the winter. "
100% rating 100 from Lock Haven, PA on Verified Purchase
"Everyone knew what they were doing. Very courteous and knowledgeable."
100% rating 100 from State College, PA on Verified Purchase
"Our salesperson was knowledgeable and trustworthy. The installation team was personable they answered questions in plain language. We appreciated the office following up to make sure things went well."
100% rating 100 from Jersey Shore, PA on Verified Purchase
"From start to finish, we were very pleased with the Redmond’s team. From Brad (sales) to Hunter and the installation crew to the office/contact people—we had a great experience in our time of need. Thanks for a job well done!"
100% rating 100 from Loganton, PA on Verified Purchase
"Everyone is always helpful and listens to my concerns."
100% rating 100 from Lock Haven, PA on Verified Purchase
"I would highly recommend Redmon's Complete Comfort without any hesitation. I trust in their integrity and honesty, and their product knowledge completely. Every single person at Redmond's that I interacted with was professional, helpful, and top-notch. They all worked with me, answering my questions and responding immediately. What a well-run company, I respect their total professionalism! And the after-installation gift was a touch of class and very thoughtful. There is not enough room here to mention everyone by name but a special "thank You" to Brad. "
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