VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Deljo Heating & Cooling
96.996808753134 100
4.9

1,296 reviews since May, 2012

Deljo Heating & Cooling
(773) 248-1144 ·
Chicago, IL 60646

Consumer Review Summary

1,296 reviews since May, 2012

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Deljo Heating & Cooling. Here are the results to date:

Satisfaction Ratings
5 Star
92%
4 Star
6%
3 Star
1%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Was everyone at our company helpful and courteous?

1,181 out of 1,261 gave 5 stars

Q: Were we able to respond to your needs in a timely manner?

1,145 out of 1,256 gave 5 stars

Q: Did the salesperson understand and meet your needs?

1,130 out of 1,252 gave 5 stars

Q: Did the technician understand and meet your needs?

3 out of 3 gave 5 stars

Q: Was the work performed to your satisfaction?

1,136 out of 1,256 gave 5 stars

Q: Was the work area left neat and clean?

1,103 out of 1,249 gave 5 stars

Q: Would you use our company again and recommend us to others?

1,267 out of 1,285 said yes

Q: Please rate your overall experience with our company:

1,077 out of 1,212 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Chicago, IL on Verified Purchase
"Excellent communication and timely installation make DelJo the best in Chicago for HVAC needs."
100% rating 100 from Chicago, IL on Verified Purchase
"Deljo has always been responsive in a timely manner--and helpful in meeting my furnace needs. Workers are courteous and responsible and answer all questions. "
100% rating 100 from Chicago, IL on Verified Purchase
"Great and needed immediately during below zero temps. "
100% rating 100 from Chicago, IL on Verified Purchase
"Your team was responsive, communicated all steps of the process and options, and did a great job with the installation. "
100% rating 100 from Chicago, IL on Verified Purchase
"You were amazing and am referring you to all of my friends and patients."
100% rating 100 from Chicago, IL on Verified Purchase
"The installers were courteous, and friendly, and explained/answered all my questions, and explained the operation well."
100% rating 100 from Chicago, IL on Verified Purchase
"Another good experience with everyone from Dejo."
100% rating 100 from Lincolnwood, IL on Verified Purchase
"Fast response that was after hours and identified a serious issue and risk. Got on the schedule the next day for an estimate and they even brought heaters in case I needed them. The following day I had the work done and the team was great, worked well, and was able to answer any and all questions I had about my new furnace. I'll continue to use them for all my heating and cooling needs and recommend them to anyone I talk to. Thanks!"
100% rating 100 from Chicago, IL on Verified Purchase
"We have used Deljo twice in 6 months. First, we needed a new air conditioner replaced on our roof. We contacted 3 heating and cooling co. and Deljo is the only one that would do it to our satisfaction. Then, when our first-floor furnace broke right after Christmas, they came right away to try and fix it. When it couldn't be fixed, they replaced it the next day."
100% rating 100 from Chicago, IL on Verified Purchase
"I chose Deljo after many calls and negative experiences with others. I was hoping to find the right fit for my boiler needs and replacement. I am pleased now that the ultimate replacement of my three boilers by Deljo has been accomplished."
(340 Remaining)