2,816 reviews since June, 2006
Consumer Review Summary
2,816 reviews since June, 2006
To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Rusk Heating & Cooling. Here are the results to date:
Survey Question Results
Q: Was everyone at our company helpful and courteous?
2,796 out of 2,814 said yes
Q: Were we able to respond to your needs in a timely manner?
2,795 out of 2,813 said yes
Q: Did the salesperson understand and meet your needs?
1,561 out of 1,571 said yes
Q: Did the technician understand and meet your needs?
1,208 out of 1,230 said yes
Q: Was the warranty discussed and our maintenance agreements explained to you?
16 out of 16 said yes
Q: Was the work performed to your satisfaction?
2,750 out of 2,793 said yes
Q: Was the work area left neat and clean?
2,782 out of 2,802 said yes
Q: Would you use our company again and recommend us to others?
2,773 out of 2,790 said yes
Q: Please rate your overall experience with our company:
1,630 out of 1,890 gave 5 stars
FEATURED COMMENTS FROM SATISFIED CUSTOMERS