4.9
333 reviews since November, 2002
Consumer Review Summary
333 reviews since November, 2002
To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Oceanside Service, Inc.. Here are the results to date:
Survey Question Results
Q: Was everyone at our company helpful and courteous?
317 out of 322 said yes
Q: Were we able to respond to your needs in a timely manner?
315 out of 322 said yes
Q: Did the salesperson understand and meet your needs?
319 out of 322 said yes
Q: Was the warranty discussed and our maintenance agreements explained to you?
199 out of 226 said yes
Q: Was the work performed to your satisfaction?
316 out of 322 said yes
Q: Was the work area left neat and clean?
314 out of 321 said yes
Q: Would you use our company again and recommend us to others?
321 out of 322 said yes
Q: Courtesy and professionalism of our Phone Representatives:
10 out of 10 gave 5 stars
Q: Timeliness in responding to your needs:
11 out of 11 gave 5 stars
Q: Knowledge and expertise of the Salesperson:
11 out of 11 gave 5 stars
Q: Communication and follow-up from the Salesperson:
10 out of 11 gave 5 stars
Q: Courtesy and professionalism of the Installation Team:
10 out of 11 gave 5 stars
Q: Expertise and workmanship of the Installation Team:
9 out of 11 gave 5 stars
Q: Condition of the work area after job completion:
10 out of 11 gave 5 stars
Q: How likely would you be to use our company again?
11 out of 11 gave 5 stars
Q: How likely are you to recommend our company to a friend, colleague or family member?
11 out of 11 gave 5 stars
Q: Please rate your overall experience with our company:
11 out of 11 gave 5 stars
FEATURED COMMENTS FROM SATISFIED CUSTOMERS