4.7
78 reviews since March, 2008
Consumer Review Summary
78 reviews since March, 2008
To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of MobilityWorks. Here are the results to date:
Survey Question Results
Q: Was everyone at our company helpful and courteous?
75 out of 78 said yes
Q: Were you pleased with our showroom and reception area?
76 out of 77 said yes
Q: Did the salesperson understand and meet your needs?
76 out of 77 said yes
Q: Were you pleased with our selection of vehicles?
46 out of 49 said yes
Q: Were you pleased with our selection of products?
27 out of 28 said yes
Q: Was the salesperson knowledgeable in answering your questions?
76 out of 77 said yes
Q: Was the product ready when promised?
26 out of 28 said yes
Q: Were you satisfied with your test drive experience?
47 out of 49 said yes
Q: Were you pleased with the condition of the product?
27 out of 28 said yes
Q: Was the vehicle ready when promised?
44 out of 49 said yes
Q: Was the vehicle free of problems at delivery?
38 out of 49 said yes
Q: Were the parts and any controls thoroughly explained?
27 out of 28 said yes
Q: Was the product working properly?
25 out of 28 said yes
Q: Were the operating controls thoroughly explained?
48 out of 49 said yes
Q: Have you had sufficient contact with the salesperson since your purchase?
21 out of 28 said yes
Q: Were you provided information about maintenance and service?
70 out of 77 said yes
Q: Have you had sufficient contact with the salesperson since delivery?
44 out of 49 said yes
Q: Would you use Mobility Works again and recommend us to others?
76 out of 77 said yes
Q: Was the vehicle clean and the gas tank full?
48 out of 49 said yes
