Customer Reviews for McGowan Water Conditioning, Inc.

891 reviews since April, 2012

(507) 388-3361 · mcgowanwater.com
Mankato, MN 56001

Consumer Review Summary

891 reviews since April, 2012

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of McGowan Water Conditioning, Inc.. Here are the results to date:

5 Star

98%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Was everyone at our company helpful and courteous?

888 out of 888 said yes

Q: Were we able to respond to your needs in a timely manner?

889 out of 889 said yes

Q: Did the salesperson understand and meet your needs?

427 out of 427 said yes

Q: Did the technician understand and meet your needs?

459 out of 460 said yes

Q: Was the work performed to your satisfaction?

878 out of 885 said yes

Q: Was the work area left neat and clean?

887 out of 887 said yes

Q: Would you use our company again and recommend us to others?

887 out of 887 said yes

Q: Courtesy and professionalism of our Phone Representatives:

2 out of 2 gave 5 stars

Q: Timeliness in responding to your needs:

2 out of 2 gave 5 stars

Q: Please rate your overall experience with our company:

846 out of 876 gave 5 stars

Q: Condition of the work area after job completion:

2 out of 2 gave 5 stars

Q: How likely would you be to use our company again?

2 out of 2 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

2 out of 2 gave 5 stars

	100% rating 100 by J.E. from Minnesota Lake, MN on 12/08/21 Verified Purchase "Excellent. Happy with product."
	100% rating 100 by a company from Mankato, MN on 11/19/21 Verified Purchase "Mike gave us an excellent product and delivered and installed equipment quickly. we are more than satisfied with McGowan and would recommend them to anyone in the area!"
	100% rating 100 by K.E. from Mankato, MN on 11/19/21 Verified Purchase "We utilized McGowan back in 2004-2005 when my husband was deployed overseas to make it easier and convenient for our family. We have stayed with McGowan ever since. They are always respectful and courteous and very helpful over the phone when you need to call and always make house calls in a timely manner. We will continue our service with them for the long haul."
	100% rating 100 by T.O. from Le Sueur, MN on 11/19/21 Verified Purchase "The water treatment system is amazing and the representative John was awesome and very helpful. Thank you! "
	100% rating 100 by N.B. from Mankato, MN on 11/07/21 Verified Purchase "Great service and product."
	100% rating 100 by K.S. from Waterville, MN on 11/06/21 Verified Purchase "Our first shower experience after install with you was a dream! Thank you."
	100% rating 100 by H.B. from Mankato, MN on 10/26/21 Verified Purchase "The plumber was very knowledgeable."
	100% rating 100 by L.W. from North Mankato, MN on 10/11/21 Verified Purchase "Highly recommend McGowan. Great products and amazing employees."
	100% rating 100 by J.M. from Mankato, MN on 10/10/21 Verified Purchase "The sales were straightforward and did not try to sell something I did not need."
	100% rating 100 by V.C. from Amboy, MN on 09/30/21 Verified Purchase "So impressed with your company's customer service and the way you stand behind your product. Integrity was fantastic!"

(148 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS