5
477 reviews since May, 2013
Consumer Review Summary
477 reviews since May, 2013
To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Kennihan Plumbing & Heating, Inc.. Here are the results to date:
Survey Question Results
Q: Was everyone at our company helpful and courteous?
475 out of 477 said yes
Q: Were we able to respond to your needs in a timely manner?
472 out of 477 said yes
Q: Did the salesperson understand and meet your needs?
433 out of 434 said yes
Q: Did the technician understand and meet your needs?
40 out of 41 said yes
Q: Was the work performed to your satisfaction?
471 out of 475 said yes
Q: Was the work area left neat and clean?
472 out of 474 said yes
Q: Courtesy and professionalism of our Phone Representatives:
2 out of 2 gave 5 stars
Q: Would you use our company again and recommend us to others?
469 out of 471 said yes
Q: Please rate your overall experience with our company:
437 out of 466 gave 5 stars
Q: Courtesy and professionalism of the Service Technician:
2 out of 2 gave 5 stars
Q: Expertise and workmanship of the Service Technician:
2 out of 2 gave 5 stars
Q: Overall experience with the Service Technician:
2 out of 2 gave 5 stars
FEATURED COMMENTS FROM SATISFIED CUSTOMERS