96.253943217666 100
4.8

360 reviews since March, 2014

JN Comfort, Inc.
(706) 245-7429 ·
Bowersville, GA 30516

Consumer Review Summary

360 reviews since March, 2014

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of JN Comfort, Inc.. Here are the results to date:

Satisfaction Ratings
5 Star
89%
4 Star
8%
3 Star
2%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Was everyone at our company helpful and courteous?

14 out of 14 said yes

Q: Were we able to respond to your needs in a timely manner?

14 out of 14 said yes

Q: Did the salesperson understand and meet your needs?

6 out of 6 said yes

Q: Did the technician understand and meet your needs?

8 out of 8 said yes

Q: Was the work performed to your satisfaction?

14 out of 14 said yes

Q: Was the work area left neat and clean?

14 out of 14 said yes

Q: Would you use our company again and recommend us to others?

14 out of 14 said yes

Q: Courtesy and professionalism of our Phone Representatives:

309 out of 341 gave 5 stars

Q: Timeliness in responding to your needs:

263 out of 340 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

26 out of 27 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

24 out of 25 gave 5 stars

Q: Communication and follow-up from the Salesperson:

24 out of 26 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

25 out of 26 gave 5 stars

Q: Please rate your overall experience with our company:

306 out of 354 gave 5 stars

Q: Condition of the work area after job completion:

299 out of 333 gave 5 stars

Q: How likely would you be to use our company again?

313 out of 338 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

296 out of 341 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

294 out of 314 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

284 out of 314 gave 5 stars

Q: Overall experience with the Service Technician:

283 out of 307 gave 5 stars