1,027 reviews since March, 2006
Consumer Review Summary
1,027 reviews since March, 2006
To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of J&J Mechanical, Inc.. Here are the results to date:
Survey Question Results
Q: Was everyone at our company helpful and courteous?
1,025 out of 1,028 said yes
Q: Were we able to respond to your needs in a timely manner?
1,017 out of 1,028 said yes
Q: Did the salesperson understand and meet your needs?
456 out of 459 said yes
Q: Did the technician understand and meet your needs?
563 out of 569 said yes
Q: Was the warranty discussed and our planned service agreements explained to you?
443 out of 458 said yes
Q: Were our planned service agreements explained to you?
534 out of 565 said yes
Q: Was the work performed to your satisfaction?
1,013 out of 1,028 said yes
Q: Was the work area left neat and clean?
1,020 out of 1,028 said yes
Q: Would you use our company again and recommend us to others?
1,014 out of 1,026 said yes
Q: Please rate your overall experience with our company:
1 out of 1 gave 5 stars
FEATURED COMMENTS FROM SATISFIED CUSTOMERS