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Holley Heating and Air Conditioning, Inc.
98.01510989011 100
4.9

816 reviews since November, 2016

Holley Heating and Air Conditioning, Inc.
(803) 649-6551 ·
Aiken, SC 29802

Consumer Review Summary

816 reviews since November, 2016

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Holley Heating and Air Conditioning, Inc.. Here are the results to date:

Satisfaction Ratings
5 Star
94%
4 Star
5%
3 Star
1%
2 Star
0%
1 Star
0%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

776 out of 808 gave 5 stars

Q: Timeliness in responding to your needs:

770 out of 812 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

745 out of 786 gave 5 stars

Q: Communication and follow-up from the Salesperson:

688 out of 768 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

727 out of 783 gave 5 stars

Q: Condition of the work area after job completion:

730 out of 810 gave 5 stars

Q: How likely would you be to use our company again?

776 out of 813 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

771 out of 815 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

20 out of 25 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

20 out of 24 gave 5 stars

Q: Overall experience with the Service Technician:

21 out of 24 gave 5 stars

Q: Please rate your overall experience with our company:

770 out of 812 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
97% rating 100 from Aiken, SC on Verified Purchase
"We have been customers of Holley for 31 years since the house was built in 1993. We have always been satisfied with the service."
78% rating 100 from Aiken, SC on Verified Purchase
"Everything was done on a timely basis."
100% rating 100 from Aiken, SC on Verified Purchase
"Holley Heating and Air is the BEST over ALL!"
100% rating 100 from Aiken, SC on Verified Purchase
"You have me as a customer for life. Your gift of cookies shows me you actually care about my business."
100% rating 100 from Aiken, SC on Verified Purchase
"Good company with great people. The price was fair and they did a great job on the installation."
94% rating 100 from Aiken, SC on Verified Purchase
"Great company! Have been a customer for over 20 years and am very happy."
100% rating 100 from Aiken, SC on Verified Purchase
"The team did what they said, were professional and great to work with!"
100% rating 100 from Aiken, SC on Verified Purchase
"We have used Holley for many years and have the highest regard for the management, field representatives, and office support staff of this company. In today's world of mediocre performance, they stand out as an organization committed to service and excellence. "
100% rating 100 from Aiken, SC on Verified Purchase
"It's all about experience having been a customer since 1979 when #2 oil was delivered to under house furnace. Thanks for the cookies too!"
100% rating 100 from Aiken, SC on Verified Purchase
"The ultimate experience of complete professionalism. Outstanding."
(263 Remaining)