5
2,248 reviews since November, 2013
Consumer Review Summary
2,248 reviews since November, 2013
To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Green Valley Cooling & Heating. Here are the results to date:
Survey Question Results
Q: Was everyone at our company helpful and courteous?
1,894 out of 1,896 said yes
Q: Were we able to respond to your needs in a timely manner?
1,892 out of 1,899 said yes
Q: Did the salesperson understand and meet your needs?
1,881 out of 1,884 said yes
Q: Was the work performed to your satisfaction?
1,868 out of 1,876 said yes
Q: Was the work area left neat and clean?
1,873 out of 1,885 said yes
Q: Courtesy and professionalism of our Phone Representatives:
349 out of 360 gave 5 stars
Q: Would you use our company again and recommend us to others?
1,888 out of 1,889 said yes
Q: Timeliness in responding to your needs:
328 out of 345 gave 5 stars
Q: Knowledge and expertise of the Salesperson:
339 out of 347 gave 5 stars
Q: Communication and follow-up from the Salesperson:
321 out of 343 gave 5 stars
Q: Courtesy and professionalism of the Installation Team:
330 out of 343 gave 5 stars
Q: Please rate your overall experience with our company:
2,010 out of 2,090 gave 5 stars
Q: Expertise and workmanship of the Installation Team:
322 out of 340 gave 5 stars
Q: Condition of the work area after job completion:
315 out of 344 gave 5 stars
Q: How likely would you be to use our company again?
336 out of 347 gave 5 stars
Q: How likely are you to recommend our company to a friend, colleague or family member?
334 out of 346 gave 5 stars
Q: Courtesy and professionalism of the Service Technician:
14 out of 14 gave 5 stars
Q: Expertise and workmanship of the Service Technician:
13 out of 14 gave 5 stars
Q: Overall experience with the Service Technician:
13 out of 14 gave 5 stars
FEATURED COMMENTS FROM SATISFIED CUSTOMERS