4.9
722 reviews since June, 2006
Consumer Review Summary
722 reviews since June, 2006
To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Fulkerson Plumbing & Air Conditioning. Here are the results to date:
Survey Question Results
Q: Was everyone at our company helpful and courteous?
634 out of 637 said yes
Q: Were we able to respond to your needs in a timely manner?
627 out of 636 said yes
Q: Did the service technician(s) wear floor savers upon entering your home?
57 out of 80 said yes
Q: Was the work performed to your satisfaction?
629 out of 637 said yes
Q: Did the service technician explain up-front pricing and provide you with an up-front quote?
74 out of 80 said yes
Q: Was the work area left neat and clean?
625 out of 637 said yes
Q: Would you use our company again and recommend us to others?
630 out of 636 said yes
Q: Courtesy and professionalism of our Phone Representatives:
78 out of 85 gave 5 stars
Q: Timeliness in responding to your needs:
72 out of 85 gave 5 stars
Q: Knowledge and expertise of the Salesperson:
74 out of 85 gave 5 stars
Q: Communication and follow-up from the Salesperson:
64 out of 83 gave 5 stars
Q: Courtesy and professionalism of the Installation Team:
80 out of 85 gave 5 stars
Q: Expertise and workmanship of the Installation Team:
73 out of 85 gave 5 stars
Q: Condition of the work area after job completion:
75 out of 85 gave 5 stars
Q: How likely would you be to use our company again?
78 out of 85 gave 5 stars
Q: How likely are you to recommend our company to a friend, colleague or family member?
74 out of 83 gave 5 stars
Q: Please rate your overall experience with our company:
72 out of 85 gave 5 stars
FEATURED COMMENTS FROM SATISFIED CUSTOMERS