Customer Reviews for Energy Savers

Energy Savers

4.9

740 reviews since July, 2003

(706) 324-1738 · energysaversair.com
Columbus, GA 31901

Consumer Review Summary

740 reviews since July, 2003

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Energy Savers. Here are the results to date:

5 Star

92%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Was everyone at our company helpful and courteous?

329 out of 330 said yes

Q: Were we able to respond to your needs in a timely manner?

326 out of 330 said yes

Q: Did the salesperson understand and meet your needs?

326 out of 330 said yes

Q: Was the warranty discussed and our maintenance agreements explained to you?

313 out of 330 said yes

Q: Was the work performed to your satisfaction?

323 out of 330 said yes

Q: Was the work area left neat and clean?

323 out of 330 said yes

Q: Courtesy and professionalism of our Phone Representatives:

357 out of 402 gave 5 stars

Q: Would you use our company again and recommend us to others?

328 out of 330 said yes

Q: Timeliness in responding to your needs:

345 out of 403 gave 5 stars

Q: Condition of the work area after job completion:

356 out of 400 gave 5 stars

Q: How likely would you be to use our company again?

360 out of 406 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

345 out of 407 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

377 out of 404 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

363 out of 404 gave 5 stars

Q: Overall experience with the Service Technician:

356 out of 396 gave 5 stars

Q: Please rate your overall experience with our company:

344 out of 406 gave 5 stars

	100% rating 100 by M.V. from Columbus, GA on 01/24/18 Verified Purchase "Chuck was very thorough in his explanation of the problem and in the repair. I could not have asked for a better person. I hope when it is time to service the unit in the spring I will be able to have him back."
	100% rating 100 by L.G. from Cusseta, GA on 01/18/18 Verified Purchase "The company has always responded in a professional way to my calls."
	100% rating 100 by M.G. from Opelika, AL on 01/09/18 Verified Purchase "Very good experience. Technician came out quickly, diagnosed a problem as well as doing service and had everything in top working condition in no time at all! Thanks to everyone and thanks for being a top notch company. "
	100% rating 100 by B.E. from Crawford, AL on 12/31/17 Verified Purchase "I have been a customer of Energy Savers since the business was first started. I have always been satisfied with the service and have recommended the company to many people. Thank you and hope you all have a Happy New Year."
	100% rating 100 by D.J. from Columbus, GA on 12/29/17 Verified Purchase "No complaints. Excellent service."
	100% rating 100 by a company from Midland, GA on 12/26/17 Verified Purchase "Justin came out an worked on a chiller unit that we had no idea what Freon to use. He contacted the OEM and got us up the next day. Great Job!"
	100% rating 100 by M.P. from Columbus, GA on 12/14/17 Verified Purchase "Always reliable, efficient, and competent---and that's refreshing! Thanks."
	100% rating 100 by T.G. from Auburn, AL on 12/13/17 Verified Purchase "I have used Energy Savers in the past and am very satisfied with their work and trust them to advise me of the best decision for my air and heating."
	100% rating 100 by M.B. from Phenix City, AL on 12/07/17 Verified Purchase "You have reliable service, which is a standout feature. Also, your technicians are competent and respectful."
	100% rating 100 by D.Y. from Fortson, GA on 11/30/17 Verified Purchase "Great service man"

(126 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS