Improve your workforce with our Employee Performance Posters

As an owner or manager, your company is your team and you are the coach. And just like any team, the performance of each individual player affects the performance and image of the entire team. The old adage says "what you don't know won't hurt you." But at To Your Success, we believe the actions of your employees are either hurting or helping you and we think you'd like to know either way. That's why we track the customer satisfaction performance of each of your employees with our Employee Performance Posters. Employees such as salespeople, phone representatives, service technicians and managers are held accountable for their interaction with customers based on survey questions that relate to their role in the transaction.

Each employee receives a score and is then ranked in comparison to the rest of the team. We also score each department within your company and display those results along with the customer satisfaction rating of the company as a whole. This reinforces the idea that employees should focus on personal responsibility as well as working for the greater good of the team.

In addition to the posters for your office, you'll also have access to real-time, online Employee Performance Reports. You can use the online data in a variety of ways such as monitoring a team of employees, viewing the lifetime performance of a specific employee, or utilizing the results in your performance reviews.

Our Employee Performance Posters help you accomplish the following:

• Holding employees accountable for their actions and attitude
• Encouraging personal responsibility
• Fostering positive competition among your workforce
• Creating a team approach in pursuing 100% customer satisfaction
• Offering incentives and rewards based on employee customer satisfaction performance
• Revealing strengths and weaknesses that exist in your employees, your training, your departments, and your company as a whole
• Creating a companywide culture of exceptional customer service

Included with Platinum memberships.