VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Better Home Heating
96.939183372279 100
4.9

1,827 reviews since December, 2018

Better Home Heating
(920) 733-2161 ·
Neenah, WI 54956

Consumer Review Summary

1,827 reviews since December, 2018

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Better Home Heating. Here are the results to date:

Satisfaction Ratings
5 Star
91%
4 Star
7%
3 Star
1%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

1,663 out of 1,813 gave 5 stars

Q: Timeliness in responding to your needs:

1,599 out of 1,815 gave 5 stars

Q: Condition of the work area after job completion:

1,686 out of 1,806 gave 5 stars

Q: How likely would you be to use our company again?

1,661 out of 1,810 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

1,608 out of 1,804 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

1,679 out of 1,808 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

1,648 out of 1,803 gave 5 stars

Q: Overall experience with the Service Technician:

1,650 out of 1,799 gave 5 stars

Q: Please rate your overall experience with our company:

1,626 out of 1,804 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Neenah, WI on Verified Purchase
"I am always thankful you guys take such good care of me. If I didn’t have my furnace checked last year I may not have been here writing this since I had a Carbon monoxide leak which Darius found and promptly took care of. Your response in getting me a new furnace so quickly was awesome since the week after the installation it got quite cold. Thanks again and my children thank you as well. "
100% rating 100 from Neenah, WI on Verified Purchase
"Thank you!"
89% rating 100 from Neenah, WI on Verified Purchase
"Everyone has been very friendly and helpful. "
100% rating 100 from Oshkosh, WI on Verified Purchase
"Paul is great. Called to say he was on the way and a little early if that was ok. Easy to schedule appointments and fair prices on service. Very pleased. "
100% rating 100 from Neenah, WI on Verified Purchase
"I have been a customer ever since I can remember. I have also referred you to other people! Will use you again for sure. This technician cleaned up and even turned all lights off in the basement. I try to keep as much business local as possible!"
100% rating 100 from Appleton, WI on Verified Purchase
"The technician that came out was very professional, knowledgeable, and very courteous. "
100% rating 100 from Neenah, WI on Verified Purchase
"I am a tradesman myself and I was very impressed with your young technician. He was thorough and courteous. Impressive knowledge for his age."
100% rating 100 from Neenah, WI on Verified Purchase
"Very happy with the installation of our new furnace..."
100% rating 100 from Sherwood, WI on Verified Purchase
"Paul and Mason were knowledgeable, professional, and courteous. "
100% rating 100 from Appleton, WI on Verified Purchase
"They were able to get a serviceman here the same day I called. I appreciated that because water was building up around the furnace and it was during the hot spell so air conditioning was important!!"
(638 Remaining)