VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Bayside Comfort, Inc.
98.601308314684 100
5

852 reviews since September, 2012

Bayside Comfort, Inc.
(419) 732-6688 ·
Marblehead, OH 43440

Consumer Review Summary

852 reviews since September, 2012

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Bayside Comfort, Inc.. Here are the results to date:

Satisfaction Ratings
5 Star
98%
4 Star
1%
3 Star
0%
2 Star
0%
1 Star
1%

Survey Question Results

Q: Was everyone at our company helpful and courteous?

767 out of 771 said yes

Q: Were we able to respond to your needs in a timely manner?

824 out of 847 said yes

Q: Did the salesperson understand and meet your needs?

761 out of 768 said yes

Q: Did the technician understand and meet your needs?

76 out of 79 said yes

Q: Was the work performed to your satisfaction?

837 out of 848 said yes

Q: Was the work area left neat and clean?

837 out of 843 said yes

Q: Would you use our company again and recommend us to others?

841 out of 845 said yes

Q: Please rate your overall experience with our company:

723 out of 808 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Marblehead, OH on Verified Purchase
"They have someone answering their phone! It is not a machine. Everyone we dealt with was friendly and knowledgeable."
100% rating 100 from Oak Harbor, OH on Verified Purchase
"Thank you for all of the help."
100% rating 100 from Fremont, OH on Verified Purchase
"What an amazing experience! Everything was top-notch. Communication was fast and clear, really appreciated the text messages to keep me updated on arrival times and who would be coming. Love the staff pictures and short bios that were sent, what a great security process to verify the person at my door was legit. Everyone was very professional and even managed to navigate my cranky senior cat. Every step was clearly explained, complete with videos of the problem. Everything happened exactly as they promised it would, even the final bill. Truly an exemplary and rare example of customer service. Thank you! "
100% rating 100 from Lksid Marblhd, OH on Verified Purchase
"Everyone was really nice and helpful during our time of need."
100% rating 100 from Port Clinton, OH on Verified Purchase
"Quite satisfactory."
100% rating 100 from North Olmsted, OH on Verified Purchase
"Excellent service and quality."
100% rating 100 from Port Clinton, OH on Verified Purchase
"The service person and salesperson were both fabulous. They were willing to take the time to answer questions and explain each step."
100% rating 100 from Shelby, OH on Verified Purchase
"Jonathan, Jason, and Bubba--all were great! Thanks for sending great guys!"
100% rating 100 from Berlin Hts, OH on Verified Purchase
"Very impressive customer service. Neat and clean work space during the install."
100% rating 100 from Collins, OH on Verified Purchase
"Tristan was very knowledgeable and super nice. The technician was kind and did a great job."
(201 Remaining)