Customer Reviews for Mike's Plumbing, Electrical & HVAC

4.9

557 reviews since March, 2020

(956) 686-1353 · callmightymike.com
Pharr, TX 78577

Consumer Review Summary

557 reviews since March, 2020

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Mike's Plumbing, Electrical & HVAC. Here are the results to date:

5 Star

92%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Courtesy and professionalism of our Phone Representatives:

520 out of 559 gave 5 stars

Q: Timeliness in responding to your needs:

504 out of 560 gave 5 stars

Q: Knowledge and expertise of the Salesperson:

142 out of 165 gave 5 stars

Q: Communication and follow-up from the Salesperson:

144 out of 167 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

156 out of 168 gave 5 stars

Q: Condition of the work area after job completion:

505 out of 556 gave 5 stars

Q: How likely would you be to use our company again?

511 out of 561 gave 5 stars

Q: How likely are you to recommend our company to a friend, colleague or family member?

506 out of 561 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

379 out of 391 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

376 out of 393 gave 5 stars

Q: Overall experience with the Service Technician:

367 out of 382 gave 5 stars

Q: Please rate your overall experience with our company:

505 out of 559 gave 5 stars

	100% rating 100 by S.C. from Mission, TX on 04/15/24 Verified Purchase "Your company is awesome and the technicians are bar none!"
	100% rating 100 by M.W. from Mcallen, TX on 04/10/24 Verified Purchase "The technicians who came were very professional and courteous. They solved the problem in a timely manner."
	100% rating 100 by D.L. from Mission, TX on 04/03/24 Verified Purchase "I had Mike's out to perform several services including replacing toilets and valves. Rigo and his team (Alex, Memo, Steven, and Ram) came out and did a fantastic job."
	97% rating 100 by R.R. from Edinburg, TX on 04/02/24 Verified Purchase "Very impressed with how quickly they came and replaced our water heater--in less than 24 hours! Will recommend."
	100% rating 100 by A.M. from Pharr, TX on 03/29/24 Verified Purchase "I own an older mobile home owner who was having constantly issues with the breakers overheating and arching. I finally made an executive decision to replace the entire Panel, and so I searched Google for local Electrical repair options. Mike's name came up, and I had seen their vans in the park quite often, so I decided to give them a call. I am glad I did. Mike's team came out and evaluated my requirements, gave me a quote that was under my expected budget, and set me up for repair. Shortly after I received a call from the awesome scheduling team and set up a time for repairs. The Technician came out to my house a couple of days later, on time and ready to get the show on the road. I knew my power would be out all day as it is a huge undertaking to replace a Panel in an old mobile home and I expected it would not be an easy task. The Tech got right to work, upon arrival, and did not waste any time hammering out the repair. The entire panel replacement was done in a very reasonable amount of time and the workmanship was excellent. I was informed of other issues with the wiring going to my water heater and the next day I scheduled to have that wiring replaced. That work was also completed perfectly. All in all, I am very happy with the repair work, the confidence of the entire team at Mikes, and their ability to "GET THE JOB DONE". If you need service on your home, I highly recommend you give Mike's a call. You won't be disappointed. "
	100% rating 100 by L.R. from Edinburg, TX on 03/13/24 Verified Purchase "First-class service."
	100% rating 100 by R.P. from Edinburg, TX on 02/17/24 Verified Purchase "They did a good job."
	100% rating 100 by Y.T. from Edinburg, TX on 02/12/24 Verified Purchase "Great service and friendly reps. Loved the customer appreciation cookies."
	100% rating 100 by J.R. from Mcallen, TX on 01/29/24 Verified Purchase "I had a great experience. Mike's had someone out to look at my water heater during extremely cold weather and replaced it with a brand new water heater the same day."
	100% rating 100 by G.O. from Edinburg, TX on 01/26/24 Verified Purchase "I am very pleased with the professionalism of your technicians."

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Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS