Customer Reviews for Superior Van & Mobility

Superior Van & Mobility

3,923 reviews since June, 2008

(855) 217-8102 · superiorvan.com
Louisville, KY 40223

Consumer Review Summary

3,923 reviews since June, 2008

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Superior Van & Mobility. Here are the results to date:

5 Star

99%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Was everyone at our company helpful and courteous?

3,909 out of 3,921 said yes

Q: Were we able to respond to your needs in a timely manner?

3,747 out of 3,808 said yes

Q: Did the salesperson understand and meet your needs?

3,781 out of 3,805 said yes

Q: (If Applicable) In the event your power door or ramp fails to operate, were you shown how to manually operate your conversion?

1,027 out of 1,049 said yes

Q: Did our personnel fully train you in the proper use of your equipment, including backup procedures?

988 out of 1,020 said yes

Q: Did our personnel fully train you in the proper use of your equipment, including emergency procedures?

585 out of 595 said yes

Q: Was everyone knowledgeable in answering your questions?

105 out of 107 said yes

Q: Would you use our company again and recommend us to others?

3,857 out of 3,881 said yes

Q: Please rate your overall experience with our company.

20 out of 29 gave 5 stars

Q: Did the Service Manager understand and meet your needs?

106 out of 107 said yes

Q: Was your vehicle repaired in a timely fashion?

99 out of 104 said yes

Q: Was the work performed to your satisfaction?

3,768 out of 3,825 said yes

	100% rating 100 by B.W. from Scott, AR on 04/19/24 Verified Purchase "Great salesperson. Josh was awesome. Thanks for the great service."
	100% rating 100 by M.R. from Lancaster, KY on 04/19/24 Verified Purchase "Mr. Mullins was very kind and patient with us. He helped us find what we needed."
	100% rating 100 by S.S. from Trafalgar, IN on 04/17/24 Verified Purchase "You have truly lived up to your name! This was my first time purchasing a handicap-accessible vehicle. Even with the purchase of a used vehicle, your salesman addressed our needs and went above and beyond with customer satisfaction. All routine maintenance issues were addressed and taken care of prior to the final sale. And I was thoroughly shown all of the lockdown safety standards for the vehicle. I highly recommend this business to anyone who has special mobility/transportation needs. I'm happy and grateful. Thank you so much! "
	100% rating 100 by D.D. from Harrogate, TN on 04/12/24 Verified Purchase "We love our van; it has been a game-changer for us. Jeremy was awesome to work with."
	100% rating 100 by K.H. from Slidell, LA on 04/10/24 Verified Purchase "Mitch was so helpful and understanding. It was a pleasant experience."
	100% rating 100 by D.S. from Marrero, LA on 04/10/24 Verified Purchase "Mitch G. was our salesman--great guy! Very helpful and not pushy. Listened to our needs and helped us choose the van."
	100% rating 100 by L.S. from Sheridan, MT on 04/10/24 Verified Purchase "Mike was very helpful and kept in contact with us during and after the van was delivered."
	100% rating 100 by M.B. from Noblesville, IN on 04/09/24 Verified Purchase "Matt A. was very kind, patient, and informative."
	100% rating 100 by C.L. from Saline, MI on 04/09/24 Verified Purchase "Everyone is friendly. They treat us like friends. We bought 2 vans from them."
	100% rating 100 by J.M. from Gardendale, AL on 04/06/24 Verified Purchase "Everyone was very professional. I got a really good deal. Thank you."

(723 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS