2,818 reviews since June, 2006
Consumer Review Summary
2,818 reviews since June, 2006
To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Rusk Heating & Cooling. Here are the results to date:
Survey Question Results
Q: Was everyone at our company helpful and courteous?
2,798 out of 2,816 said yes
Q: Were we able to respond to your needs in a timely manner?
2,797 out of 2,815 said yes
Q: Did the salesperson understand and meet your needs?
1,563 out of 1,573 said yes
Q: Did the technician understand and meet your needs?
1,208 out of 1,230 said yes
Q: Was the warranty discussed and our maintenance agreements explained to you?
16 out of 16 said yes
Q: Was the work performed to your satisfaction?
2,752 out of 2,795 said yes
Q: Was the work area left neat and clean?
2,784 out of 2,804 said yes
Q: Would you use our company again and recommend us to others?
2,775 out of 2,792 said yes
Q: Please rate your overall experience with our company:
1,632 out of 1,892 gave 5 stars
FEATURED COMMENTS FROM SATISFIED CUSTOMERS