VERIFIED CUSTOMER REVIEWS · WWW.TOYOURSUCCESS.COM
Green Heating and Cooling
97.511683949175 100
4.9

1,869 reviews since August, 2003

Green Heating and Cooling
(770) 479-2844 ·
Canton, GA 30169

Consumer Review Summary

1,869 reviews since August, 2003

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Green Heating and Cooling. Here are the results to date:

Satisfaction Ratings
5 Star
96%
4 Star
1%
3 Star
0%
2 Star
0%
1 Star
3%

Survey Question Results

Q: Was everyone at our company helpful and courteous?

1,310 out of 1,319 said yes

Q: Was customer service helpful and courteous?

390 out of 396 said yes

Q: Were we able to respond to your needs in a timely manner?

1,673 out of 1,713 said yes

Q: Did the salesperson understand and meet your needs?

758 out of 773 said yes

Q: Did the technician understand and meet your needs?

1,296 out of 1,328 said yes

Q: Was the warranty discussed?

671 out of 735 said yes

Q: Were you quoted a price before repair was made?

832 out of 939 said yes

Q: Was the work performed to your satisfaction?

1,672 out of 1,711 said yes

Q: Was the work area left neat and clean?

1,682 out of 1,713 said yes

Q: Would you use our company again and recommend us to others?

1,690 out of 1,712 said yes

Q: Courtesy and professionalism of the Office Staff:

60 out of 61 gave 5 stars

Q: Courtesy and professionalism of the Comfort Advisor / Sales Advisor:

57 out of 60 gave 5 stars

Q: Please rate your overall experience with our company:

497 out of 526 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

146 out of 151 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

139 out of 153 gave 5 stars

Q: Condition of the work area after job completion:

138 out of 154 gave 5 stars

Q: Overall experience with the Installation Team:

90 out of 93 gave 5 stars

Q: How likely would you be to use our company again?

143 out of 154 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

1 out of 1 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

1 out of 1 gave 5 stars

Q: Overall experience with the Service Technician:

1 out of 1 gave 5 stars

FEATURED COMMENTS FROM SATISFIED CUSTOMERS
100% rating 100 from Waleska, GA on Verified Purchase
"Your previous excellent service is what gave me confidence for the future."
100% rating 100 from Waleska, GA on Verified Purchase
"Excellent staff. Have enjoyed working with your people for years."
100% rating 100 from Canton, GA on Verified Purchase
"I highly recommend Green Heating and Cooling. The guys were professional, and polite and explained what was wrong and what they were doing."
100% rating 100 from Jasper, GA on Verified Purchase
"On-time service, professional evaluation of existing unit, fair and honest advice on replacement, and fair pricing. I highly recommend Green Heating & Air. Thank you for the wonderful job you did."
100% rating 100 from Canton, GA on Verified Purchase
"Excellent care and service in all areas. Very trustworthy and dependable company. Would not use any other company."
100% rating 100 from White, GA on Verified Purchase
"Good experience all the way around."
100% rating 100 from Holly Springs, GA on Verified Purchase
"The folks at Green Heating & Air are very customer-centric. I feel like a valued client, much more so than other companies I have dealt with."
100% rating 100 from Jasper, GA on Verified Purchase
"Thanks for the great service. Tony from your service department was very helpful... Robert and his assistant were great on the installation. They are all great representatives for your company."
100% rating 100 from Kennesaw, GA on Verified Purchase
"I have used Green HVAC for service for several years. The technicians always show up on time and answer any questions I may have. This is the second major unit I have purchased and installation was quick and professional."
100% rating 100 from Canton, GA on Verified Purchase
"Wow, they were here for me in the worst weather when my heating went out and had my new unit up and going within just a short time. Thank you so much for all your wonderful employees."
(177 Remaining)