Customer Reviews for Green Heating and Cooling

Green Heating and Cooling

4.9

2,070 reviews since August, 2003

(770) 479-2844 · greenheatingandcooling.com
Canton, GA 30169

Consumer Review Summary

2,070 reviews since August, 2003

To Your Success, Inc. is an independent customer satisfaction firm conducting ongoing surveys to verified customers of Green Heating and Cooling. Here are the results to date:

5 Star

97%

4 Star

3 Star

2 Star

1 Star

Survey Question Results

Q: Was everyone at our company helpful and courteous?

1,310 out of 1,319 said yes

Q: Was customer service helpful and courteous?

390 out of 396 said yes

Q: Were we able to respond to your needs in a timely manner?

1,673 out of 1,713 said yes

Q: Did the salesperson understand and meet your needs?

758 out of 773 said yes

Q: Did the technician understand and meet your needs?

1,296 out of 1,328 said yes

Q: Was the warranty discussed?

671 out of 735 said yes

Q: Were you quoted a price before repair was made?

832 out of 939 said yes

Q: Was the work performed to your satisfaction?

1,672 out of 1,711 said yes

Q: Was the work area left neat and clean?

1,682 out of 1,713 said yes

Q: Would you use our company again and recommend us to others?

1,690 out of 1,712 said yes

Q: Courtesy and professionalism of the Office Staff:

254 out of 261 gave 5 stars

Q: Courtesy and professionalism of the Comfort Advisor / Sales Advisor:

250 out of 258 gave 5 stars

Q: Please rate your overall experience with our company:

687 out of 727 gave 5 stars

Q: Courtesy and professionalism of the Installation Team:

339 out of 352 gave 5 stars

Q: Expertise and workmanship of the Installation Team:

328 out of 353 gave 5 stars

Q: Condition of the work area after job completion:

322 out of 355 gave 5 stars

Q: Overall experience with the Installation Team:

90 out of 93 gave 5 stars

Q: How likely would you be to use our company again?

334 out of 353 gave 5 stars

Q: Courtesy and professionalism of the Service Technician:

1 out of 1 gave 5 stars

Q: Expertise and workmanship of the Service Technician:

1 out of 1 gave 5 stars

Q: Overall experience with the Service Technician:

1 out of 1 gave 5 stars

	100% rating 100 by J.B. from Canton, GA on 11/14/25 Verified Purchase "The HVAC/Heat Pump was installed in a timely fashion with no mess. The installers were very friendly and professional. They installed the system in just a few hours, answered our questions, showed us how to use the system, and cleaned up so well that you would have thought they were never there. Green HVAC has always been very diligent and responsive to our needs. Another job well done. "
	100% rating 100 by W.M. from Acworth, GA on 11/06/25 Verified Purchase "Great experience! Will recommend it to friends and family."
	100% rating 100 by J.C. from Canton, GA on 11/04/25 Verified Purchase "Dylan and his assistant were awesome! "
	100% rating 100 by J.V. from Canton, GA on 11/03/25 Verified Purchase "Stephanie was great to work with and followed up with me. The install guys were professional, and the whole process was easy."
	100% rating 100 by D.H. from Kennesaw, GA on 10/27/25 Verified Purchase "I have been a customer of Green for many years and have no reason to choose another company. The Techs are always on time, and do their job as required, and so I definitely recommend Green Heating for our AC and Heating needs!"
	100% rating 100 by L.L. from Marietta, GA on 10/26/25 Verified Purchase "I have been a customer of Green Heating and Cooling for 13 years in two different locations. They have always arrived on time. They have always been professional and polite. The technicians have always been extremely prepared, thorough, and knowledgeable. The front office is the same. When I relocated to a new location, I immediately called Green Heating and Cooling. I would recommend this company to any homeowner. They are absolutely the best of any HVAC company I have worked with in 40 years. "
	100% rating 100 by M.H. from Woodstock, GA on 10/23/25 Verified Purchase "We have been using Green Heating and Cooling for many years and find the company easy to work with. You never want to have HVAC issues, but working with Green makes the process of having repairs or replacements a little easier to handle."
	100% rating 100 by E.B. from Alpharetta, GA on 10/21/25 Verified Purchase "Great job by everybody!"
	100% rating 100 by D.A. from Canton, GA on 10/14/25 Verified Purchase "We have used Green Heating & Cooling, Inc. for some 15 years, both personally and in our property management business. The Green Team is a pleasure to work with!"
	100% rating 100 by R.F. from Canton, GA on 10/14/25 Verified Purchase "The team did an excellent job! "

(287 Remaining)

Consumer Review Summary

Survey Question Results

FEATURED COMMENTS FROM SATISFIED CUSTOMERS